F&B MANAGER

FIIE'S CAFE; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A local food establishment in Singapore seeks an experienced F&B Manager to oversee daily operations. Responsibilities include managing staff, ensuring customer satisfaction, and maintaining financial performance. The ideal candidate has proven experience in F&B management and strong leadership skills. This role requires flexibility to work various shifts including evenings and weekends.

Qualifications

• Proven experience in an F&B management role.
• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of F&B operations, including food safety and hygiene regulations.
• Experience in budgeting, cost control, and sales analysis.

Responsibilities

• Oversee daily F&B operations, ensuring quality and safety.
• Hire, train, and manage F&B staff.
• Develop and manage the F&B budget.
• Address and resolve customer complaints professionally.

Skills

Leadership skills

Communication skills

Financial acumen

Problem-solving skills

Flexibility to work shifts

Job description

F&B Manager Job Description

A Food & Beverage (F&B) Manager is responsible for overseeing the daily operations of a food and beverage establishment, such as a restaurant, hotel, or catering service. This role involves managing staff, ensuring customer satisfaction, and maintaining financial performance.

Key Responsibilities

Operational Management:

• Oversee daily F&B operations, ensuring high standards of quality, service, and safety.
• Develop and implement operational procedures and policies to improve efficiency.
• Monitor inventory levels of food, beverages, and supplies, and place orders as needed.
• Ensure compliance with health, safety, and hygiene regulations.

Team Leadership and Management:

• Hire, train, and manage F&B staff, including servers, bartenders, and kitchen crew.
• Create work schedules and assign duties to team members.
• Conduct performance reviews and provide coaching and feedback to staff.
• Foster a positive and collaborative work environment.

Financial Management:

• Develop and manage the F&B budget, and control costs to meet financial targets.
• Analyze sales data and financial reports to identify areas for improvement.
• Implement pricing strategies and promotions to maximize profitability.
• Handle cash and manage daily financial reports.

Customer Service and Experience:

• Address and resolve customer complaints and feedback in a professional manner.
• Maintain a high level of customer satisfaction by ensuring exceptional service.
• Develop and implement strategies to enhance the dining experience.
• Build and maintain positive relationships with customers and suppliers.

Skills and Qualifications

• Proven experience in an F&B management role.
• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of F&B operations, including food safety and hygiene regulations.
• Financial acumen , with experience in budgeting, cost control, and sales analysis.
• Problem-solving and decision-making skills.
• Flexibility to work shifts, including evenings, weekends, and holidays.