F&B EXECUTIVE

PARADISE ORIENTAL PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

PARADISE ORIENTAL PTE. LTD. is hiring a Restaurant Supervisor to support the Restaurant Manager in daily operations, lead a service crew, and uphold top-tier service standards.

You will interview and train new and existing staff, conduct daily checklists, supervise cashiering and banking, monitor labour and F&B costing, and drive customer satisfaction through team motivation and strict SOP adherence. This on-site role requires leadership, grooming, and the ability to handle feedback and

Qualifications

• Experience supervising restaurant service teams.
• Ability to interview and train staff.
• Familiar with SOPs and service standards.

Responsibilities

• Report to the Restaurant Manager or management staff appointed by the Company.
• Support and assist the Restaurant Manager in managing the restaurant.
• Deputize in the absence of the Manager.
• Supervise a team of service crew to ensure smooth restaurant operation.
• Handle cashiering duties and banking duties.
• Conduct interviews for new hires.
• Guide and train new/existing Service Crew.
• Constantly motivate and cultivate team spirit.
• Maintain the utmost service standards, discipline, and grooming among the service staff.
• Assist in the performance appraisals and confirmation of the crew.
• Conduct daily checklists.
• Continuously obtain customer feedback to ensure satisfaction.
• Attend to customer complaints, if any.
• Assist the Restaurant Manager in monitoring labour and F&B costing matters, including monthly stock take.
• Adhere to the Company's standard operating procedures.
• Perform any other appropriate duties and responsibilities as assigned.

Skills

Team leadership

Staff interviewing

Training

Customer service

Job description

Report to the Restaurant Manager or management staff appointed by the Company.

Support and assist the Restaurant Manager in managing the restaurant.

Deputize in the absence of the Manager.

Supervise a team of service crew to ensure smooth restaurant operation.

Handle cashiering duties and banking duties.

Conduct interviews for new hires.

Guide and train new/existing Service Crew.

Constantly motivate and cultivate team spirit.

Maintain the utmost service standards, discipline, and grooming among the service staff.

Assist in the performance appraisals and confirmation of the crew.

Conduct daily checklists.

Continuously obtain customer feedback to ensure satisfaction.

Attend to customer complaints, if any.

Assist the Restaurant Manager in monitoring labour and F&B costing matters, including monthly stock take.

Adhere to the Company's standard operating procedures.

Perform any other appropriate duties and responsibilities as assigned.