F&B Commis Waiter

PHOENIX OPCO PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A renowned food and beverage establishment in Singapore seeks an experienced Commis Waiter to ensure excellent guest service and maintain high standards. Candidates should have at least 3 years in the F&B industry and hold GCE 'O' level certification. Key responsibilities include attending to guests' needs, maintaining cleanliness, and adhering to service protocols. Join our dynamic team and help deliver exceptional dining experiences.

Qualifications

• Minimum Secondary 4 education with GCE ‘O’ level credits in a minimum of 3 subjects.
• Valid WSQ Basic Food Hygiene certification.
• At least 3 years' experience in the Food & Beverage industry.
• High standard of hospitality and service.

Responsibilities

• Ensure outstanding service while attending to guests' needs.
• Maintain the cleanliness and organization of work areas.
• Train and assist junior team members.
• Adhere to food and beverage policies.

Skills

Organizational skills

Communication skills

Multi-tasking

Customer service

Education

GCE 'O' level credits in a minimum of 3 subjects

Valid WSQ Basic Food Hygiene certification

Job description

The Scope:

A F&B Commis Waiter is responsible for seating guests and managing table set-ups to deliver excellent Guest experience while working to achieve departmental targets. Responsible for anticipating the needs of attending patrons, maintain the established standard of service, and to adhere to the policies and procedures of the hotel.

Job Responsibilities:

• Anticipate and attend to guest’s needs and desires immediately
• Maintain your self-appearance in accordance with the hotel’s grooming standards
• Ensure that a high product standard and consistency is maintained all of the time
• Acquire a full knowledge of the hotel’s food and beverage service policies and procedures
• Ensure the table and seating arrangement remains organized
• Maintain superior levels of food and beverage service to hotel guests
• Maintain a harmonious relationship with other members of the service team
• Clear plates, glassware, and any other unnecessary items from your outlet
• Up-sell with latest departmental incentives
• Manage guest queries in a timely and efficient manner
• Ensure that all areas are stocked in accordance with established par level
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Adhere to all established cashiering policies and procedures
• Ensure the protection and maintenance of all operating equipment
• Assist other departments wherever necessary and maintain good working relationships

Qualification:

• Minimum Secondary 4 education with GCE ‘O’ level credits in a minimum 3 subjects
• Valid WSQ Basic Food Hygiene certification

Experience:

• At least 3 years’ experience working in the Food & Beverage industry or similar capacity
• Have a high standard of hospitality and service standard

Key Competencies:

• Able to work under pressure in a fast-paced environment
• Great organizational skills with the ability to multi-task
• Strong verbal and written communication skills
• Proven objection handling, prospecting and negotiation skills.
• Reliable, focused, and detail-oriented