F&B Captain

SGO TAS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading lifestyle beauty lounge in Singapore is seeking a Restaurant Captain to oversee the dining experience and ensure exceptional guest satisfaction. The role involves supervising staff, managing dining area cleanliness, and responding to guest inquiries. Ideal candidates should possess strong communication skills and a pleasing personality. This opportunity allows for growth within the vibrant beauty and F&B industry.

Qualifications

• Pleasing personality and professional demeanor is essential.
• Strong verbal and written communication skills are required.
• Should possess excellent guest service skills.

Responsibilities

• Ensure a pleasant and memorable dining experience for guests.
• Supervise and train staff to meet service standards.
• Handle daily team member relations.

Skills

Good communication skills

Excellent guest service skills

Knowledge of food and beverage service

Job description

What is INITIA GROUP?

The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

We are on the hunt for a Restaurant Captain/ Captain F&B who is responsible for promoting and ensuring guest satisfaction, maintaining a safe and sanitary work environment and ensuring only the highest quality products are being served. Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.

DUTIES & RESPONSIBILITIES :

• Ensures that guests have a pleasant and memorable dining experience.
• Monitors setup, maintenance, cleanliness and safety of Dining areas.
• Able to answer any questions regarding menu and assist with menu selections.
• Supervises and trains the Staff to standards of excellence.
• This individual is required to act as supervisor on duty in absence of the Manager.
• This individual must be able to complete opening and closing duties/checklists in a timely fashion.
• This individual must coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

QUALIFICATIONS :

• Good communication skills spoken and written
• Should have a pleasing personality.
• Excellent guest service skills.
• Good knowledge of food and beverage service.