F&B Captain

HOI HUP NOVENA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality firm in Singapore is seeking a service staff member to provide excellent guest service and maintain dining standards. Responsibilities include greeting and seating guests, serving food and beverages, and ensuring cleanliness and adherence to safety policies. Candidates should possess a relevant qualification and at least one year of experience in a similar role.

Qualifications

• O Level, Diploma or Equivalent in Food & Beverage or Hospitality related major.
• At least 1 year of related work experience.

Responsibilities

• Greet guests and seat them according to standards.
• Serve food and beverages to guests.
• Maintain cleanliness of work areas and adhere to hygiene standards.

Job description

JOB SUMMARY

Greet guests according to Marriott and Coyle Audit Brand Standards and determine the number in their

party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front

of guest, etc. Guide guests through the dining rooms and provide any needed assistance according to

Marriott and Coyle Audit Brand Standards. Serve food and alcoholic / nonalcoholic beverages to guests.

Set tables according to type of event and service standards. Answer questions on menu selections and

being knowledgeable on a la carte menus. Communicate with the kitchen regarding menu questions, the

length of wait, re-cook orders, doneness and product availability. Communicate additional meal

requirements, allergies, dietary needs, and special requests to the kitchen. Move and arrange tables,

chairs, and settings and organize seating for groups with special needs. Ensure place settings are

appropriate and each guest has a setup according to the Brand Standards. Check menus to ensure they

are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day,

following all hygiene standards at all times, practicing clean-as-you-go procedures. Monitor dining rooms

for seating availability, service, safety, and wellbeing of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe

work conditions to manager; and complete safety training and certifications. Ensure uniform and personal

appearance are clean and professional, maintain confidentiality of proprietary information, and protect

company assets. Welcome and acknowledge all guests according to company brand standards. Speak

with others using clear and professional language, and answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others, support team to reach common goals, and

listen and respond appropriately to the concerns of other employees. Ensure adherence to quality

expectations and brand standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push,

pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other

reasonable job duties as requested by Supervisors.

JOB SPECIFICATION

Educational /Academic Requirements : O Level, Diploma or Equivalent in Food & Beverage or Hospitality related major.

Experience : At least 1 year of related work experience.