Eyewear Sales Specialist: Customer Experience Champion

COENS ENERGY PTE. LTD.

Singapore

On-site

SGD 27,000 - 36,000

Full time

13 days ago

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Job summary

COENS ENERGY PTE. LTD. in Singapore seeks a friendly Retail Eyewear Sales Assistant to greet customers and guide them through eyewear selection.

You will understand vision needs, explain features and promotions, and work toward daily sales targets while maintaining displays and accurate records. This role requires good communication, a customer‑centric approach, and willingness to learn about eyewear.

Qualifications

  • Retail/customer-service experience is useful; some current listings state fresh graduates/no experience may apply.
  • Good communication and interpersonal skills.
  • Customer-focused and comfortable working toward sales targets.
  • Willingness to learn about eyewear and basic vision-care products.
  • Able to work retail shifts, including weekends/public holidays.
  • Team player with good attention to detail.

Responsibilities

  • Greet and assist customers and provide a welcoming shopping experience.
  • Understand customers' vision needs, preferences, and budget.
  • Recommend suitable frames, lenses, sunglasses and other eyewear products .
  • Explain product features, benefits, pricing and promotions.
  • Achieve individual/store sales targets and support upselling.
  • Maintain customer records, prescriptions, work orders and payments.
  • Process sales transactions through the POS system.
  • Assist with inventory, receiving and stocking merchandise.
  • Maintain attractive product displays and overall store cleanliness.
  • Handle customer questions, complaints and returns professionally.
  • Work closely with opticians, optometrists and store managers .
  • Support eye-care services and help customers through the eyewear-selection process.

Skills

Customer service
Communication
Sales oriented
Team player

Tools

POS system

Job description

COENS ENERGY PTE. LTD. in Singapore seeks a friendly Retail Eyewear Sales Assistant to greet customers and guide them through eyewear selection.

You will understand vision needs, explain features and promotions, and work toward daily sales targets while maintaining displays and accurate records. This role requires good communication, a customer‑centric approach, and willingness to learn about eyewear.

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