Expression of Interest Relationship Manager, Premier Banking (Hurstville)

Commonwealth Bank; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A financial institution is seeking a Relationship Manager for the Premier Banking segment in Singapore. This role focuses on providing tailored financial solutions to High Net Worth clients while ensuring exceptional service delivery. The ideal candidate will possess strong sales skills, experience in mortgage/lending products, and the ability to thrive in a dynamic environment. The position includes opportunities for career development and is part of a diverse team.

Qualifications

• Previous experience with mortgage/lending products and services.
• Ability to thrive in a fast-paced environment.
• Sales experience across a diverse range of products and services.

Responsibilities

• Deliver exceptional customer service adhering to the bank's standards.
• Identify opportunities for innovative financial solutions.
• Engage with clients to strengthen relationships and explore portfolio growth.

Skills

Customer Service

Financial Solution Skills

Sales Skills

Relationship Building

Education

Certificate IV in lending or equivalent

Job description

Expression of Interest: Relationship Manager, Premier Banking (Hurstville)

As a member of the Retail Banking Services (RBS) team at CommBank, you will play a crucial role in delivering a seamless banking experience to our 10 million+ personal and small business customers. With access to market-leading products and services supported by world-class systems and processes, you will have the opportunity to make a significant impact in the world of banking.

Your primary focus will be on providing Relationship Management services to High Net Worth clients within the Premier Banking segment of the Customer Service Network (CSN). These clients typically have lending and investment balances of $1M or more, and your role will involve assisting them in achieving financial growth while ensuring superior service delivery to help them effectively manage their daily finances.

Responsibilities include:

1. Demonstrating exceptional customer service by adhering to the Bank's service standards.
2. Building and maintaining positive relationships with clients by understanding and addressing their financial needs through comprehensive financial health checks.
3. Identifying opportunities to offer innovative financial solutions, including lending and investment options tailored to each client's requirements.
4. Actively contributing to client acquisition and referrals by collaborating with internal and external partners.
5. Providing personalized solutions to support the financial goals of High Net Worth clients.
6. Resolving client inquiries and requests independently to ensure end-to-end service provision.
7. Collaborating with specialists to address clients' financial planning, investment, risk insurance, and commercial business needs.
8. Engaging regularly with clients to strengthen relationships and explore opportunities for portfolio growth.

Qualifications and experience:

• Previous experience and knowledge of mortgage/lending products and services.
• Sales experience with a diverse range of products and services.
• The ability to thrive in a dynamic and fast-paced environment.
• Preferred: Certification such as Certificate IV in lending or equivalent.
• Preferred: FSRA Tier 2 accreditation, including Deposit Products and General Insurance.

At CommBank, we are committed to investing in our employees by providing clear career pathways, development opportunities, and training. If you are already part of the Commonwealth Bank Group and wish to advance your career, please apply through Sidekick for consideration.

We value diversity and strive to create an inclusive environment. If you encounter any accessibility issues during the application process, please contact HR Direct at 1hidden_mobile for support.

Join us at CommBank and embark on a rewarding journey where your potential is limitless. Apply now to be part of our team and contribute to shaping the future of banking.

Note: The advertising end date for this position is 22/07/2025.