Export Sales Executive (ship chandler)

ORIENTAL HARDWARE & MARINE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading marine supply company is seeking a dedicated Order Processing Specialist to handle inquiries, order processing, and ensure timely deliveries to vessels. The ideal candidate will possess relevant experience in the ship chandler industry and excel in a fast-paced environment, showcasing excellent communication and problem-solving skills. This role is pivotal in maintaining strong customer relationships and expanding the dealer network.

Qualifications

• Relevant experience in the ship chandler industry preferred.
• Dynamic & motivated personality with the ability to work under time constraints.
• Capable of working in a fast-paced environment.

Responsibilities

• Full range of order processing duties, including inquiries, quotes, orders, and invoices.
• Procure items and monitor delivery coordination to vessels.
• Maintain and expand dealers’ network and build customer relationships.

Skills

Excellent Communication Skills

Analytical Skills

Problem-solving Skills

Ability to work independently

Customer Service

Job description

Job Description

• Full range of order processing duties, including inquiries, quotes, orders, and invoices
• Process technical Orders and requisitions by comparing items requested to master list
• Procure items at the best prices from the best sources and/or utilize existing stock in hand Co-ordinate with warehouse on stock requisitions and prepares orders
• Monitor and co-ordinate deliveries of items between suppliers and forwarder to ensure that all items are delivered to vessels on time
• Prepare essential export documents, such as packing lists and weight/volume calculations.
• Posting of Delivery Orders for billing
• Issuing of Goods Returned Notes for item rejected by customer, Resolves shipment error with suppliers
• To board the vessel in case necessary
• Maintain and expand dealers’ network and build strong customer relationships through excellent customer service
• Perform additional duties as assigned on an ad-hoc basis

Requirements:

• Relevant experience in the ship chandler industry preferred
• Excellent Communication Skills
• Ability to display analytical and problem-solving skills
• Capable of working under continual time constraints
• To work in a fast-paced environment, dynamic & motivated personality, able to work independently