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A leading company in the aviation industry is seeking a Technical Support Specialist to provide expertise in product management and support production. The role involves liaising with design authorities, conducting root cause analyses, and initiating continuous improvement projects. Candidates should have a relevant engineering degree and experience in technical support, preferably within aviation, with strong analytical and problem-solving skills.
Benefits:
6 months contract convertible to Perm
Working hours: Monday - Friday, 8.30am - 5.30pm
Othres: Medical claims, Bonus etc
Key Responsibilities:
Provide product technical expertise and support to production, ensuring optimal product performance and capability.
Manage product definition files and configurations, and actively participate in Integrated Product Teams (IPT).
Liaise with Design Authorities and IPTs on technical matters to enhance product competitiveness.
Lead new product introductions, ensuring a smooth transition from development to production.
Act as the primary interface with customers for all product quality issues, driving actions to reduce first-fit rejections.
Conduct root cause analysis (8D) for quality and process issues, implementing corrective and preventive actions.
Initiate and lead continuous improvement projects (Kaizen) to optimize product and processes.
Monitor and escalate support effectiveness to production, ensuring timely and adequate technical assistance.
Accountable for product cost optimization, focusing on reducing Design Authority fees and non-quality costs through R1 and FPY improvements.
Requirements:
Diploma or Degree in Aerospace, Aeronautical, Electronic, Electrical, Mechatronics Engineering, or equivalent.
Minimum 2 years of relevant experience in a technical support function.
Experience in the aviation industry is a strong advantage.
Ability to work effectively under tight deadlines.
Able to carry weight up to 30kg
Please share your resume with Job Code: SFPE ,send to +65 8891 4996 or athirah.rosli@crew.sg
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*Only shortlisted candidates will be notified
Athirah Bte Rosli (R2197227)
CREW by HRNet | HRnet Ventures Pte Ltd (24C2435)