Expansion Market Operations Associate

Intellect; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading company focused on mental health is seeking a motivated Expansion Market Operations Associate. In this role, you will support the execution of initiatives in Singapore and Vietnam, coordinating with internal teams and managing partnerships to drive social impact. Your contributions will play a vital role in creating and sustaining impactful projects across Southeast Asia.

Benefits

Generous leave policy

Christmas week off

Birthday leave

Quarterly mental health days

Flexible work arrangements

Work-life balance

Medical coverage

Performance bonus

Development budget

Mental health support

Qualifications

• University graduate in a related field.
• Strong project management and implementation skills.
• A self-starter with attention to detail and organizational skills.

Responsibilities

• Support planning and implementation of strategic partnership projects.
• Track and report on project progress and outcomes.
• Provide on-the-ground support for operational rollouts.

Skills

Project Management

Communication

Analytical Skills

Organizational Skills

Education

Degree in Psychology

Degree in Business Administration

Degree in Operations Management

Degree in Public Policy

Degree in Social Sciences

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

We are looking for a highly motivated and detail-oriented Expansion Market Operations Associate to join our growing team. You will play a critical role in supporting the execution and operationalisation of mental health initiatives in Singapore / Vietnam, working closely with our Strategic Partnerships Team in the relevant markets.

This is an exciting opportunity to be part of a mission-driven team and contribute to projects that create measurable social impact across Southeast Asia.

• Support the planning and implementation of strategic partnership projects across key sectors including but not limited to: healthcare, education, community, and government.
• Work closely with internal teams to coordinate and operationalise projects.
• Assist in the scoping of partnerships and development of proposals tailored to partner needs.
• Set up and manage partnership trials, pilots, and ongoing engagements, including account creation and onboarding.
• Track and report on project progress and outcomes through regular data analysis and reporting.
• Provide on-the-ground support for operational rollouts and partner engagement initiatives.
• Conduct regular partner check-ins, reviews, and engagement sessions.
• Explore and support the implementation of long-term, sustainable partnership models.
  

Requirements

• Education: University graduate. A degree in Psychology, Business Administration, Operations Management, Public Policy, Social Sciences, or a related field.
• Strong project management and implementation skills
• Exceptional communication skills along with consultative and analytical strengths
• Ability to work within a startup environment
• Self-starter with strong organizational skills and attention to detail.
• Ability to work collaboratively in a team and independently when needed.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) or similar tools.
• Based in Malaysia or Vietnam, with ability to work virtually across international teams and in-person locally as needed.
• Experience in dealing with healthcare, community, government, educational organisations is a plus
• 1-3 years of experience in project management or operational roles is a plus

What We Offer:

• Hands-on experience with impactful projects in mental health and community sectors.
• Mentorship and learning opportunities with a dynamic and supportive team.
• A chance to contribute meaningfully to initiatives that drive real-world change.\

Why You’ll Love Working With Us:

• Global company– work in a diverse environment with people from nearly 20 countries
• Generous leave policy– time off to rest and recharge
• Christmas week off– company-wide break during Christmas, separate from annual leave
• Birthday leave– enjoy a day off on your birthday
• Quarterly mental health days– one day off every quarter to focus on your wellbeing
• Flexible work arrangements– work in a way that suits your lifestyle and goals
• Work-life balance– a culture that values personal time and long-term wellness
• Medical coverage– comprehensive insurance for peace of mind
• Performance bonus– high performance is recognised and rewarded
• Development budget- annual allowance to support your professional development
• Mental health support– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
• Socialsand communities– regular non-work events/activities to connect and have fun together