Executive, Warehouse Operations (Tampines)

DHL Germany; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

A leading logistics company is seeking a proactive Logistics Manager to oversee operations and ensure service excellence. The ideal candidate will have a degree in Logistics or Supply Chain Management along with a successful track record in managing teams. This role emphasizes building strong customer relationships and enhancing productivity through continuous improvement. Join an inclusive culture that values diversity and empowers all team members.

Qualifications

• Min 3 years of experience in managing an operational functional team.
• Experience in reading and managing Profit & Loss statement advantageous.
• Highly motivated with supervision skills for headcount of 20 - 30.

Responsibilities

• Ensure delivery of key SLA’s with customers and manage operations.
• Build strong relationships with customers to ensure retention.
• Continually review and improve business processes for productivity.

Skills

Operational excellence

Customer relationship management

Leadership

Communication skills

Education

Degree in Logistics / Supply Chain Management

Job description

About us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Responsibilities

• To ensure delivery of key SLA’s with customers in a fast growing sector, including managing/implementing operations for existing and new customers in accordance with the DSC demands
• Reviews monthly operational performance with customers and provide solutions to drive operational excellence
• Build a strong win-win relationship with customers, so as to ensure customer retention and development of solutions to grow existing businesses
• Frequently review, align and keep immediate Superior updated with information on operational issues and performance indices, such as customer profile, Space Management, Resources management, Operating procedures, and P&L status
• Manage the planning process to ensure all daily operation activities are executed and met according to the customer’s SLA
• Continually review and improve business processes, to improve productivity and add value to DHL services
• Manage the effective implementation and use of the appropriate technology in all sections of the service chain, to enhance service and improve productivity
• Develop a high performance service culture within the functional team. Plan, organize, and direct in an efficient and effective manner

Requirements

• Degree in Logistics / Supply Chain Management preferred
• Min 3 years of experience in managing an operational functional team
• Experience in reading and managing Profit & Loss statement would be advantageous
• Must be highly motivated and able to supervise headcount of 20 - 30, and manage relationships with all levels of staff and customer
• Have excellent verbal, written and presentation skills

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.