Executive, Student Recruitment

EMBRY-RIDDLE AERONAUTICAL UNIVERSITY, ASIA LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Embry-Riddle Aeronautical University in Singapore seeks a dynamic Student Recruitment Executive. This role involves promoting the university, engaging with prospective students, and achieving enrollment goals through various outreach strategies and events. Ideal candidates should have a Bachelor's degree and experience in customer relations.

Qualifications

• Bachelor’s degree in any field is required.
• 1 to 3 years of work-related experience necessary.
• Strong proficiency in English essential.

Responsibilities

• Engage with prospective students through various channels.
• Support marketing and outreach strategies for recruitment.
• Conduct campus tours and coordinate recruitment events.

Skills

Communication

Customer Service

Team Player

CRM Proficiency

Education

Bachelor’s degree

Tools

CRM systems

Job description

Discover Your Future with Embry-Riddle Aeronautical University! Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, Florida and Prescott, Arizona, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

The Opportunity:

Our Singapore office, ERAU Asia, is looking for an individual with a dynamic personality who loves to speak in public and engage with large audiences to fill the role of the Executive, Student Recruitment.

The Student Recruitment Executive leverages these innate skills to represent and promote ERAU Asia in a variety of forums, build relationships with prospective students, families, counsellors and consultants, fulfils the recruitment plan to meet enrollment goals. The Executive maintains continuous contact with prospective students during the application and admissions process and stays current on industry and campus news. The Student Recruitment Executive at ERAU Asia is the largest knowledge base for all things related to ERAU Asia.

Responsibilities include:

• Actively engage with prospective students in various communication channels; build relationships with students, parents and counsellors, answer their queries related to academic programs, admission criteria, financial aid, campus life and more.
• Support the Assistant Director for Student Recruitment in the development of student recruitment marketing & outreach strategy, measure progress and provide reports to the team.
• Leverage on CRM system to maintain prospects and proactively reach out to prospective students to follow up on interest, monitor progress and achieve established KPIs and demonstrate positive ROI on recruitment events.
• Conduct campus tours for prospective students and families, showcasing the university’s facilities and student life; coordinate and participate in all local and international student recruitment related events, including but not limited to logistics arrangement, coordination with organizing parties and setting up the booth.
• Conduct and/or support in pre-course counselling for prospective students and work with the Office of Admissions to follow up on outstanding applications; maintain accurate student interactions and records in the CRM system.
• Work closely with the Office of Admissions to monitor prospect progression and meet enrollment targets by converting leads into matriculations.
• Manage and maintain the accuracy and quantity of marketing and recruitment collateral. This includes, but is not limited to banners, pamphlets and posters.

Requirements:

• At least a Bachelor’s degree in any field
• 1 to 3 years of work-related experience
• Must be willing to travel approximately 50% of the time
• Must be able to accommodate some evening and/or weekend work
• Proficient in using CRM systems and database
• Prior experience engaging with overseas education partners is preferred
• Possess excellent verbal and written communication skills
• Strong proficiency in English is essential to the role
• Customer-centric, enjoy meeting and speaking with people
• Ability to work independently or as a team player