Executive / Senior Principal Analyst

National University of Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Family care leave

Childcare leave

Sick days

Annual leave

Medical coverage

Job summary

National University of Singapore (NUS IT) seeks an experienced IT professional to own HR/payroll system delivery, focusing on SAP Successfactors and Employee Central Payroll. You will manage configurations, testing, and end-user support while coordinating with vendors and business users.

You must have 10+ years in IT with at least 3 years in project management, and strong knowledge of SAP Successfactors, payroll, and cloud platforms.

Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 10 years within IT industry in a technical role, and at least 3 years’ experience in project management.
• At least 3–5 years experience supporting or managing SAP Successfactors, Employee Central Payroll or ERP Payroll System.
• Strong technical knowledge in SAP Successfactors, Employee Central Payroll, and Cloud Platform.

Responsibilities

• Lead/participate in end-to-end technical delivery of HR/payroll modules, from requirements to go-live.
• Maintain, configure, test and support HR and payroll systems with a focus on payroll.
• Analyze business requirements and propose technical solutions; ensure SLAs and quality standards.
• Coordinate with vendors and internal teams for successful delivery under contract terms.
• Assist in IT project planning and prioritization with business users.

Skills

Project management

SAP Successfactors

Employee Central Payroll

Cloud Platform

Education

Degree in IT / Computer Science / Engineering

Tools

OpenText ECM

Dropbox Sign

Business Technology Platform

Job description

The candidate will be responsible for the application support in the HR and Payroll business domain across SAP Successfactors, Employee Central Payroll and other platforms, with an emphasis on the payroll system. Responsibilities include project/module implementation, system maintenance, configuration, testing, end user support for existing systems and implementation of new functions/modules. He/she needs to work closely with fellow IT colleagues, the user community, external vendors and other stakeholders.

Project Management

• Lead/participate and be accountable for the overall technical delivery of the module/function being implemented, ranging from procurement, business requirements gathering, technical evaluation and solution design, build and configuration, documentation, testing to go-live.
• Evaluate potential solutions and make recommendations to management and business users.
• Create and/or review project artefacts and deliverables to ensure quality and NUS guidelines and polices are met.
• Support procurement activities, including amongst others, preparation and publishing tender specifications, evaluating and recommending potential solutions and/or vendors, contract management etc.
• Liaise closely with business users and builds good rapport.
• Liaise closely with vendors to ensure successful delivery of products and/or services in accordance to contract.
• Coordinate with teams integrating other applications, including SAP S/4HANA, with SAP Employee Central Payroll

Maintenance and Support

• Responsible for maintaining, configuring, testing, and supporting HR and payroll systems, with a primary focus on the payroll system.
• Gather and analyse business requirements, perform impact analysis, advise and propose functional and technical solutions to address business needs.
• Accountable for the overall successful provision of on-going application maintenance and support to ensure SLAs are met.
• Oversees and/or provides maintenance and support of applications, including amongst others, delivery of enhancements and bug fixes, managing service requests, troubleshooting of problems etc.
• Creates, updates and/or reviews systems artefacts and deliverables to ensure quality and NUS guidelines and polices are met.
• Handles audit queries, and ensures audit and security compliance are met.
• Liaises closely with business users and build good rapport
• Work closely with business users in annual IT project planning and enhancement prioritization.
• Liaise closely with vendors to ensure successful provision of support and maintenance in accordance to contract.
• Manages team to ensure optimization of manpower resources while maintaining a healthy team morale

Who You Are

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 10 years within IT industry in a technical role, and at least 3 years’ experience in project management.
• At least 3-5 yrs experience supporting or managing SAP Successfactors, Employee Central Payroll or ERP Payroll System.
• Strong technical knowledge and experience in SAP Successfactors, Employee Central Payroll, and Cloud Platform.
• Knowledge in the following systems and modules will be an added advantage:
  OpenText Enterprise Content Management, Dropbox Sign, Mobile Applications and/or Applications Development using Business Technology Platform.
• Good grasp of IT technologies, methodologies, architectures, and best practices.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely.
  The ability to understand the business questions that users are trying to answer is essential.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive, fast learner, highly organized and with a positive attitude.
• Certification in PMP or CITPM will be an added advantage.
• Experience in Higher Education industry is a bonus.

About NUS IT

Ignite Your Future with NUS IT!

NUS IT is the digital powerhouse driving the National University of Singapore’s vision to be a “Borderless University, powered by Infinite Technology.” Wedon’tjust keep up with change - we lead them, delivering secure, high-performance IT solutions that transform education, research, and enterprise.

Innovation is at the heart of NUS IT. Our dynamic team thrives on curiosity and creativity, empowered with the latest tools and emerging technologies. Here,you’llhave the freedom to explore, experiment, and turn ideas into reality.

Join us as we break boundaries and harness Agentic AI to build safe, scalable, and impactful solutions for the University. Ifyou’reready to make a difference and shape the digital future, NUS IT is where your talent will shine.Let’sbuildthedigital future together!

Step into a vibrant, innovative workplace at NUS IT, where teamwork, fun, and personal growth truly matter. Our “work hard, play hard” culture meansyou’llthrive in a dynamic team, form genuine friendships, and enjoy lively days - whether on the job or at sports like badminton,runningor soccer. We even have a “Fun Club” that plans recreation and fun activities - run by some of us in NUS IT, for NUS IT!

We celebrate success together and empower your development with a clear career path and plenty of learning opportunities. Learn, lead, and reach your potential surrounded by inspiring and helpful colleagues!

Benefit from outstanding perks:

• Family Care Leave of 2 days
• Additional Childcare Leave beyond statutory benefits
• Up to 3 sick days with no MC
• Progressive annual leave starting at 21 days (including National Service!)
• Flexible medical coverage up to $10,000 for you and your dependents

More Information

Location: Kent Ridge Campus

Organization: NUS Information Technology

Department : Applications - HR & Finance Systems