Executive / Senior Executive (Sales & Marketing)

Gardens by the Bay; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A prominent tourist attraction in Singapore is seeking an experienced Sales Support Executive to manage sales accounts and provide operational coordination. The ideal candidate will have a Diploma in Business, minimum 3 years of relevant experience in sales support, and proficiency in Microsoft Office tools. This role requires strong communication skills, and proficiency in Mandarin is a plus. Candidates should be proactive and willing to work on weekends as needed.

Qualifications

• Minimum 3 years of relevant experience in sales support, preferably in the hospitality industry.
• Familiarity with order management and customer service processes.
• Willingness to work on weekends and public holidays if required.

Responsibilities

• Manage sales accounts and support marketing initiatives.
• Handle contracting and procurement processes.
• Organize familiarization trips for partners and stakeholders.
• Conduct sales presentations during regional roadshows.

Skills

Sales processes

Customer service

Communication skills

Team collaboration

Microsoft Excel

Proficiency in Mandarin

Education

Diploma in Business or related discipline

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

As part of the Sales & Marketing team, you will provide account management, operational coordination, and administrative support to Gardens by the Bay's sales team.

Your responsibilities will include:

• Manage sales accounts across Travel Trade and Partnership both local & regional
• Support marketing and co-marketing initiatives related to sales activities
• Handle contracting and procurement processes in compliance with internal policies
• Respond to enquiries via email and phone in a timely and professional manner
• Organize and conduct familiarization trips for partners and stakeholders
• Manage and prepare for regional roadshow and oversea sales visit
• Conduct sales presentation during oversea roadshow and sales visit
• Sales fulfilment tasks such as product creation and communication
• Compiling and generating reports
• Providing quotations for ticket sales
• Processing sales orders in the Ticketing system

Additionally, you will perform other duties as assigned. This role demands a high level of coordination with external business partners, internal business units, and vendors to ensure seamless execution of processes and compliance with auditing standards related to the sales team.

Requirements:

• Diploma in Business or a related discipline.
• Minimum 3 years of relevant experience in sales, sales planning and support, preferably within the service or hospitality industry.
• Familiarity with sales processes, including order management and customer service, is advantageous.
• Proficient in Microsoft Excel (including pivot tables and VLOOKUP), Word, and PowerPoint.
• Strong verbal and written communication skills. Proficiency in Mandarin is an added advantage due to engagement with Mandarin-speaking stakeholders.
• A collaborative team player who is proactive, creative, and resourceful.
• Willingness to work on weekends and public holidays if required.