Executive/Senior Executive, Programme Operations & Client Services (1-year contr

Job Description

This is a one-year contract position specifically intended to cover maternity leave.

Responsibilities

• Assist with the entire student lifecycle, including admissions, course administration, examinations, and assessments.

• Handle student enquiries and provide necessary assistance.

• Assist with the event planning and organization of student commencement ceremonies.

• Collaborate with the team to review and improve operational processes, ensuring efficiency and enhancing stakeholder experiences.

• Assist in the collation and preparation of reports for internal and external stakeholders.

• Participate in ad-hoc projects related to programme operations and student services as needed.

• Ensure compliance with regulatory requirements.

Qualifications

• Bachelor’s degree with relevant experience.

• Excellent administration, planning and organizational skills, with a good eye for details and thoroughness in work.

• Customer-centric with good communication and interpersonal skills.

• Well-organized, with the ability to monitor tasks and follow up within tight deadlines.

• Meticulous and attentive, due to the sensitive nature of the work.

• Self-driven, resourceful and a great team player.

• Proficient with MS Office applications, particularly MS Excel.

More Information

Job requisition ID: 27860