Executive/Senior Executive, Order Management

Executive/ Senior Executive, Order Management

Rolls-Royce Power Systems is headquartered in Friedrichshafen in southern Germany and employs around 9,000 people. The product portfolio includes mtu-brand high-speed engines and propulsion systems for ships, power generation, heavy land, rail and defence vehicles and for the oil and gas industry as well as diesel and gas systems and battery containers for mission critical, standby and continuous power, combined generation of heat and power, and microgrids.

At Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer and more competitive power.

Key Accountabilities:

• Manage the order with internal departments (sales / sales engineering / finance / aftersales / logistics), factories, suppliers and contractors till contract fulfilment, limited to supporting back end non-technical work requirements.
• Create shared folder order file in L drive once Sales has handed over new sales order complete with SOF.
• Create engine PO to factory in SAP (MS5).
• Execute orders in line with contractual agreements, adhering to the scope of deliveries, delivery dates and costs.
• Liaise with finance for issuance of downpayment / stage payment, Bank Guarantee / Performance Guarantee depending on the contract agreed payment terms.
• Create batch no, engine / genset serial no in SAP to facilitate goods receipt GR for engines coming into Singapore warehouse and liaise with warehouse for physical goods receipt.
• Coordinate on goods movements and perform Goods Receipt GR of 3rd party PO upon goods delivered (Sales engineers to raise PR to central purchasing department and manage PO with central purchasing for timely delivery).
• Chase for secured payment prior to delivery (TT, LC, etc); Sales to assist where requested in case of delay from customer.
• Chase and issue shipping instructions.
• Liaise with customer on shipment.
• Liaise with factory for dispatch / shipment to Singapore.
• Verify delivery notes that all accessories are in order.
• Verify invoices from factories and forwarders. Liaise with forwarder on shipment / vessel booking / bill of lading.
• Sort accessories and follow up with factories on any discrepancies; Sales engineering to assist where requested.
• Liaise with application / sales engineering for any specific technical protocols / certificates (if called for in LC according to contractual terms).
• Supervise and ensure dispatch on schedule.
• Generate packing list in SAP (for local delivery).
• Process commercial conditions and incoterms and follow up on LC amendments including ensuring all documents as required by LC.
• Prepare/compile LC documentation and provide to Finance for LC submission.
• Manage, process and document post-delivery claims for short-shipped / missing parts with customer.
• Special assignments from time to time.

Qualifications and Skills:

• University studies in Business Administration or equivalent.
• Experience in order execution of engineered solution business, min. 1 year.
• Experience in the diesel engine/generator industry or backup power in data center would be an added advantage.
• Good team player with excellent written and verbal communication skills.
• Understand Asian cultural differences and business practices and can resolve conflicts effectively.
• Able to manage high stress situations. Be accountable for scheduling topics.
• Able to multi-task and manage topics simultaneously. An extremely resourceful person.
• Always up to date with the progress of the project.
• Willingness to travel.
• Proficient in English language.

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Pioneer optimum performance

Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

Our People are our Power

We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

Rolls-Royce follows a merit-based employee recruitment process and does not charge/accept any payment/security deposit from candidates during the recruitment process. Candidates seeking employment with Rolls-Royce should be cautious of potentially fraudulent communications and offers from individuals and agencies purporting to be from, or acting on behalf of, Rolls-Royce.

Rolls-Royce reserves the right to take legal action against any individuals or agencies acting on behalf of Rolls-Royce without authorisation.

Job Category: Customer Account Management

Posting Date: 25 Feb 2025; 00:02