Executive / Senior Executive, Operations (Center Management)

CHINESE DEVELOPMENT ASSISTANCE COUNCIL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community service organization in Singapore is seeking an individual to ensure smooth operations at their centres. Responsibilities include managing staff, engaging with community stakeholders, and implementing improvement initiatives. The ideal candidate should have a minimum diploma and experience in social services, with strong problem-solving and interpersonal skills.

Qualifications

• Relevant experience in social service-related field preferred.
• Ability to support needs of beneficiaries with warmth.
• Resourceful, adaptable, and able to multi-task.

Responsibilities

• Manage operations of CDAC Centres and supervise staff.
• Identify areas for improvement in the centre’s operations.
• Lead initiatives to foster a welcoming environment.

Skills

Proactive attitude

Creative problem-solving

Interpersonal skills

Education

Minimum Diploma

Job description

Job Description

• Ensure smooth operations of CDAC Centres by managing all aspects, including supervising of administrative support staff, work scheduling, facilities management, delivering beneficiary services, and handling documentation
• Identify areas for improvement in the centre’s physical and operational environment and implement solutions to create a more conducive atmosphere
• Lead initiatives to improve and foster a welcoming and safe environment for centre users
• Drive projects to enhance work processes through innovative techniques and effective problem-solving methods
• Collaborate in cross-department programme teams to co-conceptualise, design and implement programmes at the centres for beneficiaries
• Act as the main point of contact for local community stakeholders such as schools, social service agencies, grassroots organisations, private sector partners and volunteers
• Engage and support the community through a variety of approaches and platforms

Requirements

• Minimum Diploma
• Relevant experience in social service-related field preferred
• Possess a proactive attitude, drive, and warmth disposition and is willing to support needs of beneficiaries
• Creative problem-solving skills with a focus on user-centric solutions
• Resourceful, adaptable, and able to multi-task
• Good communication and interpersonal skills to work with people from diverse backgrounds