Executive/Senior Executive, Operations

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading company in the MICE sector is looking for an Operations team member to manage daily venue activities at Singapore EXPO. This role includes overseeing operations, ensuring safety compliance, and providing logistical support for events. Ideal candidates possess a Diploma in Events Management and have at least 3 years of experience in event operations, along with strong organizational and problem-solving skills.

Qualifications

• Minimum 3 years of relevant experience in event operations.
• Strong organizational skills and ability to solve problems under pressure.
• Meticulous, detailed, resourceful and a team player.

Responsibilities

• Oversee daily operations across Singapore EXPO to ensure clean and hazard-free areas.
• Conduct regular Fire and Safety inspections and manage crowd control.
• Raise and track operational work orders to support efficient event service.

Skills

Organizational Skills

Problem Solving

Integrity

Team Player

Independence

Education

Higher NITEC or Diploma in Events Management

Job description

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

The Operations team at Singapore EXPO is seeking a dedicated individual to ensure the seamless daily execution of venue activities. This role involves direct participation in managing guest experiences and supporting international events, offering practical experience, fostering cross-functional teamwork, and providing significant career development opportunities in the MICE sector.

Venue and Event Operations

• Oversee daily operations across Singapore EXPO to ensure all public areas, exhibition halls, and event spaces are clean, hazard-free, and ready for guest arrival.
• Coordinate site visit logistics and ensure all event signage is prepared accurately and aligned with branding and wayfinding requirements.
• Conduct pre-event operational checks and lead joint inspections with organisers to ensure smooth handover and takeover of venue spaces.
• Manage and fulfil all logistical and technical requirements requested by Organisers, including equipment setup, service coordination, and event-day support.
• Liaise with cleaning, security, and logistics vendors to ensure services are delivered in line with agreed service levels and timelines.

Drive Safety and Compliance

• Conduct regular Fire and Safety inspections to identify hazards and ensure timely resolution in coordination with Organisers and internal stakeholders.
• Manage crowd control and traffic flow during high-footfall events to uphold safety standards and guest experience.
• Perform duties as a trained First Aider and Company Emergency Response Team (CERT) member, supporting on-site emergency response and preparedness (training provided).

Administration and Operational Support

• Raise and track operational work orders promptly and accurately to support efficient event-related service delivery.
• Support procurement activities, including sourcing quotations, raising purchase orders, coordinating vendor services, and verifying invoices.
• Oversee the scheduling, accuracy, and real-time functionality of digital signage systems to ensure timely and clear communication to visitors.
• Undertake additional duties and cross-functional support tasks as assigned by the Reporting Officer.

QUALIFICATIONS

• Higher NITEC or Diploma in Events Management or related fields.
• Minimum 3 years of relevant experience in event operations.
• Strong organizational skills and ability to solve problems under pressure.
• High level of integrity and professionalism.
• Relevant experience and knowledge of operations and logistics requriements for events and exhibitions.
• Meticulous, detailed, resourceful, independent and a team player.
• Committed to shift work, including weekends and public holidays.

Please note that your application will be sent to and reviewed by the direct employer - Constellar Venues Pte Ltd