Executive / Senior Executive (Administration & Operations)

Wang Alliance Pte. Ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A financial services company in Singapore is seeking an Executive/Senior Executive for Administration & Operations. Responsibilities include administrative support, client engagement, and ensuring operational excellence. Ideal candidates are detail-oriented individuals with strong communication skills. A diploma or higher is preferred, and knowledge of Microsoft 365 and Google Workspace is essential. The role offers competitive salary and growth opportunities.

Benefits

Competitive salary

Performance bonus

Annual leave

Medical benefits

Professional development support

Qualifications

• Diploma / A-Levels or higher, banking/finance/business is advantageous.
• Proficiency in Microsoft 365/Google Workspace is necessary.
• Candidates with experience in finance/insurance/banking operations preferred.

Responsibilities

• Provide administrative/operations support to the financial services team.
• Coordinate schedules, prepare documents, and liaise with clients and partners.
• Ensure compliance with SOPs and PDPA regulations.

Skills

Strong written and spoken English

Good command of Mandarin

Detail-oriented

Service-driven

Ability to work independently and collaboratively

Knowledge of social media platforms

Education

Diploma / A-Levels or higher

Tools

Microsoft 365

Google Workspace

Job description

Overview

Executive / Senior Executive (Administration & Operations)

Singapore | Financial Services (Agency Team) | Full-time

Wang Alliance (WA) Pte. Ltd. is a Singapore-registered company that serves as the corporate parent for a portfolio of businesses in Singapore. WA makes key business decisions, overseeing operations, manpower, and strategic roles across its group companies.

Our portfolio spans key industries including financial services, medical concierge, and legal tech — helping our businesses enhance operations, streamline processes, and deliver better client outcomes. The position offered is for our financial services business.

We believe in building a supportive and collaborative workplace where every team member can grow professionally while making a real impact. As we continue to expand, we’re looking for passionate individuals who enjoy problem-solving, take ownership of their work, and thrive in a dynamicenvironment.

The Role

Employer : Wang Alliance (WA) Pte. Ltd.

Primary role : Administrative / Operations support to an agency team

As an Executive / Senior Executive (Administration & Operations), you will provide end-to-end administrative and operational support to our financial services team, ensuring smooth day-to-day functions and excellent client experiences.

This role is ideal for someone who enjoys problem-solving, improving processes, and delivering reliable, timely results.

Key Responsibilities

• Client & Partner Engagement – Coordinate schedules, prepare documents, and liaise professionally with clients, partners, and internal teams.

• Applications & Claims – Prepare and submit quotations/applications, follow up on claims, and maintain accurate trackers.

• Operational Excellence – Ensure SOPs, PDPA compliance, and proper audit trails are maintained; oversee day-to-day operations with accuracy.

• Communication & Reporting – Deliver timely updates, dashboards, and presentations to advisors and management.

• Quality Control – Review documents, numbers, and data for accuracy; perform checks in Excel/Sheets.

• Compliance Monitoring – Track case reviews and ensure alignment with regulatory and internal requirements.

• Project Support – Contribute to process improvements and other initiatives that enhance efficiency and service delivery.

• Regulatory note : This is an administrative/operations role. You will not be required to provide financial advice or perform regulated activities.

What We’re Looking For

• Diploma / A-Levels or higher (Banking/Finance/Business an advantage, but not required)

• Strong written and spoken English; Good command of Mandarin is an advantage to liaise with clients and partners who are Mandarin-speakers only

• Proficiency in Microsoft 365 / Google Workspace (Excel/Sheets, Word/Docs, PowerPoint/Slides)

• Detail-oriented, reliable, and service-driven with strong follow-through

• Able to work independently and collaboratively in a team

• Candidates will be given priority, if you have :

  1. Worked in the last 5 years in key roles in Finance / Insurance / Banking operations

  2. Skills sets in CRM systems / AI Tools (such as ChatGPT, Gemini etc.) / Excel programming

  3. Good knowledge on social media platforms (such as Facebook, Instagram, Linkedin, Tik Tok etc.)

• Career switchers with the right mindset are welcome

Why Join Us?

Be part of a supportive, collaborative team that values growth and initiative
Gain hands-on exposure to financial services, medical concierge, and legal tech industries
Opportunities to upskill and shape processes, tools, and client experience end-to-end
Clear responsibilities, structured mentorship, and space to grow into senior roles
Competitive salary with performance bonus, annual leave, medical benefits, and professional development support
Opportunities to upskill (Excel/Sheets, CRM, AI tools) and improve processes

Note :
Only shortlisted candidates will be contacted.