Executive, Sales Management

Success Human Resource Centre; Singapore; On-site; SGD 33,513 - 40,142; Full time

Job summary

Success Human Resource Centre Pte Ltd. in Singapore is looking for a dedicated professional to manage sales-related tasks and ensure smooth communication between departments. The role includes preparing proposals, updating reservation systems, and verifying invoicing.

Candidates should possess at least a Diploma or O level qualification with relevant guest services experience. A salary of up to $3300 per month is offered, depending on experience.

Qualifications

• Minimum Diploma/O level with years of relevant experience in reservation or guest services.

Responsibilities

• Respond to Sales Managers’ emails and enquiries.
• Prepare proposals for clients and sales agreements.
• Assist in creating Salesforce corporate profiles.
• Ensure accuracy of details in Reservation Form.
• Prepare Corporate Rate agreements.

Skills

Salesforce

Reservation systems

Customer service

Education

Diploma/O level

Job description

Job Overview

• Permanent
• up to $3300
• CBD Area
• Office Hours

Job Descriptions

• Respond to the Sales Managers’ emails and enquiries with follow‑up actions when necessary
• Preparation of proposals for clients, legal contracts, sales agreements and internal forms
• Assist to create Salesforce corporate profiles (if applicable)
• Create RMS corporate profiles, to tag reservations
• Preparing and ensuring accuracy of details in Reservation Form (RF)
• Submit RF to Central Reservations (CRO) to raise corresponding reservations
• Prepare Corporate Rate agreement and file it
• Support group bookings (10 rooms and above) via raising RF, and coordinate with various departments on billing and operational requests
• Updating membership number of the respective Booker into PMS/reservations (if applicable)
• Updating membership details of the respective Guests into PMS/reservations (if applicable)
• Obtain flight details from Corporate Guests for Guest Services knowledge/raising of transfer
• Conduct extension checks for in‑house Corporate Guests
• Conduct rate loading for accepted RFPs
• Conduct rate loading for extended period rate codes
• Conduct rate loading for promotion codes
• Conduct rate loading for promotion/campaign
• Conduct rate loading for rate structure (as needed)
• Setup property shell in SynXis and RMS, for POP
• Manage and coordinate with the various properties on inventory management
• Block inventory (as Unconfirmed status) at property(s) in accordance to confirmed and high potential to close enquiries
• Block inventory (as Unconfirmed status) at property(s) to facilitate extensions by in‑house Corporate Guests
• Ensure department documentation and filing are all in order
  • Letter of Confirmation (LOC)
  • Security Deposit (SD) waiver
  • Letter of Undertaking (Property Agent)
  • Referral Fee Agreement (Relo)
• Verification of commissions invoicing, approvals and submission to Finance (Accounts Payable)
• The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements.

Period

• Permanent

Location

• Town area

Working Hours

• Mon to Fri: 8.30 am to 6pm
• up to $3300 (depending on experience)

Job Requirements

• Minimum Diploma/O level with years of relevant experience, preferably with reservation/guest services