Executive - Personal Financial Services (Mobile Deposit Specialist)

Hong Leong Bank; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading financial institution is looking for an experienced Mobile Deposit Specialist in Singapore. This role encompasses generating leads, customizing sales proposals, and ensuring customer satisfaction. Ideal candidates will have a diploma or degree in Business or Finance and at least 3 years of sales experience, particularly in banking. Strong negotiation skills and compliance with industry regulations are essential.

Qualifications

• Minimum 3 years of sales experience in a financial setting.
• Experience with banking products, processes, and policies.

Responsibilities

• Generate and qualify leads to achieve acquisition goals.
• Develop sales proposals customized for clients.
• Ensure compliance with guidelines and regulations.
• Conduct market research and surveys.

Skills

Sales experience

Client relationship management

Negotiation skills

Education

Diploma, Higher Diploma, or Bachelor's degree in Business, Finance

Job description

Executive - Personal Financial Services (Mobile Deposit Specialist)

If you are looking to excel and make a difference, take a closer look at us.

Key Responsibilities and Accountabilities

Functional (job responsibilities)

• Generate and qualify leads from internal and external lists to achieve acquisition goals.
• Source and develop client referrals to achieve acquisition goals.
• Develop sales proposals and customize them for clients.
• Schedule sales activities and ensure a healthy pipeline.
• Make sales calls to potential and existing clients.
• Negotiate effectively with clients.
• Conduct briefings and training for clients.
• Respond to sales inquiries and concerns via phone, electronically, or in person.
• Ensure customer satisfaction and maintain good client relationships.
• Follow up on sales activities to ensure closure and timely account opening.
• Monitor and report on sales activities.
• Conduct market research and surveys.
• Participate in sales events and roadshows.
• Monitor competitors, market conditions, and product development.
• Ensure compliance with guidelines and regulations.

Managerial (team/group responsibilities)

• Collaborate with other departments to create a unified customer experience.
• Create an achievement-oriented working environment.

Organizational (organizational responsibilities)

• Prioritize the long-term interests of ETC customers over short-term gains.
• Continuously improve business to enhance brand awareness and customer experience.
• Deliver all sales proposals on time and within scope.

Requirements

• Diploma, Higher Diploma, or Bachelor's degree in Business, Finance, or related field (preferred).
• Minimum 3 years of sales experience.
• Experience with banking products, processes, and policies.

About Hong Leong Bank

We are a leading financial institution in Malaysia with a century of entrepreneurial heritage. Our comprehensive financial services are guided by a Digital-at-the-Core ethos, earning us industry recognition for innovation. Our offerings span across Malaysia, with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We value diversity, inclusion, and merit, aiming to attract the best talent. We are digitizing the employee journey to support lifelong learning and career growth.

Realize your full potential at Hong Leong Bank by applying now.