Enable job alerts via email!

Executive, Patient Services

Singapore Breast Surgery Center Pte. Ltd.

Singapore

On-site

SGD 20,000 - 60,000

Full time

8 days ago

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Start fresh or import an existing resume

Job summary

A leading healthcare center is seeking a Receptionist to assist with patient care management and administrative duties. Responsibilities include greeting patients, managing registrations, financial counselling, and maintaining a tidy reception area. Ideal candidates should possess good communication skills and have a minimum of GCE 'N' Level. Experience in a healthcare setting is considered an advantage.

Qualifications

  • Minimum GCE ‘N’ Level required.
  • Good communication and interpersonal skills.
  • Experience in a healthcare setting preferred.

Responsibilities

  • Greet and receive patients at the reception counter.
  • Perform patient registrations and maintain confidentiality.
  • Collect payments and perform daily cash closures.

Skills

Communication
Interpersonal Skills
Computer Literacy

Education

GCE ‘N’ Level

Job description

Job Summary:

Assist with reception duties, registration, financial counselling, collection of payment and other administration duties.

Responsibilities:

Patient Care Management

  • Greet and receive patients or visitors who present at reception counter
  • Perform patient registration for both inpatient and outpatient by obtaining patient’s addresses, contact details, insurance, information and medical histories
  • Update and verifying patient information at each visit and maintain confidentiality
  • Answer phone call and enquires courteously and promptly
  • Assist and direct patient and visitor to examination rooms
  • Scheduling patient appointments and making reminder calls and SMSes
  • Informing patients on delays and waiting time
  • Provide financial counselling to patient and patient’s family
  • Collect payment for services rendered
  • Closure of daily accounts and cash deposit
  • Maintain cleanliness and tidiness of counter and patient’s waiting areas
  • To adhere to strict infection control measures and exercise standard precaution and good hand hygiene
  • To advise both inpatients and outpatients on the necessary procedure preparation
  • To assist in maintaining the general cleanliness and upkeep of the assigned work area within the imaging facility
  • To assist in transferring patients to and from the imaging facility

Administrative Management

  • Replenish patient’s brochures and office stationaries
  • Perform clerical duties, filing work, data for statistics reporting
  • Call for maintenance and repair work
  • Assume additional duties as and when directed by operation manager or supervisors.
  • Timely reporting of any errors to supervisor

Requirements:

  • Minimum GCE ‘N’ Level
  • Good communication and interpersonal skill
  • Computer literacy
  • Experience in health care setting will be an added advantage
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.