Executive (Patient Safety Quality), Institute for Patient Safety & Quality

Singapore National Eye Centre; Singapore; On-site; SGD 45,000 - 75,000; Full time

Job summary

An established industry player seeks a passionate Executive for Patient Safety Quality. In this pivotal role, you will leverage human-centred design principles to enhance patient safety and quality initiatives. Your expertise in design thinking will be crucial as you collaborate with multidisciplinary teams to identify challenges and develop innovative solutions that improve patient care. This role offers the opportunity to engage in meaningful projects that directly impact patient and staff experiences, making a difference in the healthcare landscape. If you are committed to continuous improvement and innovation, this position is a perfect fit for you.

Qualifications

• 1+ year of experience in design thinking methodologies.
• Ability to facilitate design workshops and improve patient care.

Responsibilities

• Shape patient-centred initiatives using human-centred design principles.
• Collaborate with teams to improve patient safety and staff experiences.

Skills

Design Thinking

Communication Skills

Interpersonal Skills

Problem Solving

Education

Bachelor’s Degree in Industrial Design

Job description

Executive (Patient Safety Quality), Institute for Patient Safety & Quality

Job Category: Administration

Posting Date: 17 Apr 2025

You will play a key role in shaping patient-centred initiatives by applying human-centred design principles to improve Patient Safety Quality (PSQ). This involves providing expert feedback on design elements, generating innovative ideas to promote a PSQ culture, and collaborating with multidisciplinary teams to improve patient safety and enhance both patient and staff experiences and outcomes. You will actively engage in identifying and addressing patient safety and experience challenges through conducting design thinking workshops and facilitating improvement projects which include the development of user-centred solutions (including the design of prototypes).

This role requires collaborating with cross-functional teams to pinpoint improvement opportunities, conduct design thinking workshops, and devise innovative solutions that improve patient care and operational efficiency across clinical and non-clinical departments using structured methodology and tools.

Requirements

1. Bachelor’s Degree in Industrial Design or a related field with at least 1 year of relevant experience and demonstrated competency in design thinking methodologies
2. Experience in conducting design thinking workshops and facilitating collaborative design processes
3. Understanding of healthcare industry and patient-centred design principles would be advantageous
4. Good communication and interpersonal skills
5. Ability to work independently and collaboratively within a team
6. Demonstrated commitment to patient safety, quality, and standards, including a dedication to continuous improvement, innovation, and effective communication for collaborations and learning