Executive (Patient Safety Quality), Institute for Patient Safety & Quality

Singapore General Hospital; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

Singapore General Hospital seeks a key player to shape patient-centred initiatives focused on improving Patient Safety Quality (PSQ). The role involves applying human-centred design principles, conducting workshops, and collaborating with teams to enhance patient care and operational efficiency in healthcare settings.

Qualifications

• At least 1 year of relevant experience in healthcare and design thinking methodologies.
• Ability to facilitate workshops and collaborate across teams.
• Commitment to patient safety and continuous improvement.

Responsibilities

• Conduct design thinking workshops to identify and address patient safety challenges.
• Collaborate with multidisciplinary teams to generate innovative user-centered solutions.
• Engage in projects to enhance patient safety and operational efficiency.

Skills

Design Thinking

Communication

Interpersonal Skills

Collaboration

Education

Bachelor’s Degree in Industrial Design

Job description

You will play a key role in shaping patient-centred initiatives by applying human-centred design principles to improve Patient Safety Quality (PSQ). This involves providing expert feedback on design elements, generating innovative ideas to promote a PSQ culture, and collaborating with multidisciplinary teams to improve patient safety and enhance both patient and staff experiences and outcomes. You will actively engage in identifying and addressing patient safety and experience challenges through conducting design thinking workshops and facilitating improvement projects which include the development of user-centred solutions (including the design of prototypes).

This role requires collaborating with cross-functional teams to pinpoint improvement opportunities, conduct design thinking workshops, and devise innovative solutions that improve patient care and operational efficiency across clinical and non-clinical departments using structured methodology and tools.

Requirements

• Bachelor’s Degree in Industrial Design or a related field with at least 1 year of relevant experience and demonstrated competency in design thinking methodologies
• Experience in conducting design thinking workshops and facilitating collaborative design processes
• Understanding of healthcare industry and patient-centred design principles would be advantageous
• Good communication and interpersonal skills
• Ability to work independently and collaboratively within a team
• Demonstrated commitment to patient safety, quality, and standards, including a dedication to continuous improvement, innovation, and effective communication for collaborations and learning