Executive, Patient Relations

ALLIED SEARCH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking an Executive in Patient Relations. This role involves overseeing patient feedback, engaging stakeholders, and preparing reports for Senior Management. Candidates should possess a degree and have strong analytical and communication skills. Join a reputable organization with good benefits and opportunities for professional development.

Benefits

Opportunities for professional development

Reputable organisation

Good company benefits

Qualifications

• Possess at least a Degree in any field.
• Strong analytical and communication skills.
• Experience in stakeholder engagement and data analysis.

Responsibilities

• Oversee multiple feedback channels for patient relations.
• Log and analyze patient feedback data for reporting.
• Engage stakeholders to address and resolve feedback issues.

Skills

Analytical Skills

Stakeholder Engagement

Data Analysis

Communication

Education

Degree in any field

Job description

• Opportunities for professional development

• Reputable organisation

• Good company benefits

As an Executive, Patient Relations, you will be responsible for the following duties:

• Oversee multiple feedback channels, including email, feedback hotline, feedback forms, and written correspondence.

• Log all patient feedback into the system and maintain a summary record of feedback types such as complaints, suggestions, and appeals.

• Engage relevant stakeholders to address feedback issues by identifying concerns, facilitating discussions, and proposing appropriate resolutions.

• Track and follow up on unresolved feedback, ensuring timely responses and proper closure in accordance with established response timelines.

• Analyze feedback data and compile monthly reports for Senior Management, along with preparing ad-hoc reports as required.

• Other ad hoc duties as assigned.

Requirements:

• Possess at least a Degree in any field

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address:[e-mail]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777