Executive, Patient Financial Services (Finance), EGH Planning Office

Singapore Health Services Pte Ltd (Eastern General Hospital); Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent healthcare institution in Singapore is seeking a dynamic individual for the Patient Financial Services team. This role involves supporting the financial journey of patients through automation, preparing related documentation, and assisting in IT systems implementation. Candidates should possess an Accountancy degree and strong communication skills, with fresh graduates welcome to apply.

Qualifications

• Minimum 2 years of related working experience.
• Fresh graduates with relevant skillsets welcome.
• Strong communication and interpersonal skills.

Responsibilities

• Support planning and design of the patient’s financial journey.
• Identify opportunities to reduce manual tasks with automation.
• Assist in preparing policies, procedures, and training materials.

Skills

Accountancy knowledge

Communication skills

Cross-functional teamwork

Proficiency in Microsoft Office

Robotic process automation

Data Analytics (Tableau)

Education

Bachelor's degree in Accountancy

Tools

Microsoft Office

UiPath

Tableau

Job description

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic individual to join our Patient Financial Services team. In this role, you will support the planning and design of the patient’s financial journey. You will identify opportunities to reduce manual tasks by introducing automation for the patient financial services processes, where required. In addition, you will assist to prepare and document related policies and procedures, work instructions and training materials of Patient Financial Services Department. This includes working with other institutions on day-to-day operational matters including managing patient accounts receivable and payment posting.

You will participate in the IT systems implementation and User Acceptance Testing (“UAT”) for IT systems.

Additionally, you will provide secretariat support for various Workgroups and Committees as required.

Requirements

• Bachelor’s degree in Accountancy or equivalent with minimum 2 years of related working experience.

• Fresh graduates with relevant skillsets are welcome to apply

• Proficient with Microsoft Office applications (Word, Excel, PowerPoint).

• Experience with robotic process automation tools (UiPath) and Data Analytics tools such as Tableau is desirable

• Team player with the ability to manage cross-functional and institutional relationships

• Possess strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation

• Systematic and meticulous

• Ability to handle complex, ambiguous and challenging situations under fast-paced and evolving conditions