Executive, Patient Financial Services (Finance), Eastern General Hospital Planning Office

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a dynamic individual to enhance the Patient Financial Services team. The successful candidate will drive efficiency through automation, assist in policy preparation, and support system implementation. Ideal for those with an accountancy background looking to grow in a community-focused hospital.

Qualifications

• Minimum 2 years of related working experience.
• Fresh graduates with relevant skillsets are welcome.
• Experience with process automation and data analytics tools is desirable.

Responsibilities

• Support planning and design of patient financial journey.
• Identify opportunities for automation in financial processes.
• Participate in IT systems implementation and User Acceptance Testing.

Skills

Microsoft Office

Team player

Communication

Interpersonal skills

Automation processes

Data Analytics

Education

Bachelor's degree in Accountancy or equivalent

Tools

UiPath

Tableau

Job description

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic individual to join our Patient Financial Services team. In this role, you will support the planning and design of the patient’s financial journey. You will identify opportunities to reduce manual tasks by introducing automation for the patient financial services processes, where required. In addition, you will assist to prepare and document related policies and procedures, work instructions and training materials of Patient Financial Services Department. This includes working with other institutions on day-to-day operational matters including managing patient accounts receivable and payment posting.

You will participate in the IT systems implementation and User Acceptance Testing (“UAT”) for IT systems.

Additionally, you will provide secretariat support for various Workgroups and Committees as required.

Requirements

• Bachelor’s degree in Accountancy or equivalent with minimum 2 years of related working experience.
• Fresh graduates with relevant skillsets are welcome to apply
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint).
• Experience with robotic process automation tools (UiPath) and Data Analytics tools such as Tableau is desirable
• Team player with the ability to manage cross-functional and institutional relationships
• Possess strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Systematic and meticulous
• Ability to handle complex, ambiguous and challenging situations under fast-paced and evolving conditions