Executive, Operations

SINGAPORE BREAST SURGERY CENTER PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Singapore seeks a managerial role focused on resource management and staff development. The successful candidate will assist the Operations Manager in achieving clinical and financial goals while ensuring compliance with quality management standards. This is a key position that involves interaction with diverse stakeholders, staff training, and strategic planning.

Qualifications

• Engage with clinical lead, nurses, and doctors to achieve clinical and financial goals.
• Assist in staff recruitment and development.
• Participate in risk and quality management committees.

Responsibilities

• Oversight of facility and inventory maintenance.
• Assist in financial budgeting and performance reviews.
• Handle feedback and make recommendations for service improvements.

Skills

Staff development

Financial management

Quality assurance

Resource management

Communication with stakeholders

Job description

Resource management and staff development

• Engage with clinical lead/ nurse manager, doctors and other stakeholders in achieving clinical and financial goals
• Oversight of facility, equipment and inventory maintenance to ensure optimal patient care.
• Handle feedback / complaints and make recommendation for timely and effective service recovery.
• Assist Operation Manager for unit budget and review progress of monthly financial status and resource utilization to ensure cost effectiveness
• Assist Operation Manager for staff recruitment and retention to meet operational demands and desired business outcomes
• Assist Operation Manager to ensure staff compliance with unit policies and standard guidelines.
• Assist Operation Manager with annual staff appraisal, identify staff individual learning needs and implement development plan and training based on developed policies and standard guidelines.

Financial goals and achievement

• Assist Operation Manager with proposal and implementation of business strategies to meet organisational goals
• Assist Operation Manager with proposal and development of processes and protocol to improve staff productivity and engage in cost saving measures
• Assist Operations Manager with annual financial budgeting exercise
• Assist Operations Manager engagement of performance review and relevant operational meetings

Risks and Quality Management

• Assist Operation Manager and participate as a member in Quality assurance committees such as (Blood transfusion committee, Tissue committee, OT committee and Mortality & Morbidity committee etc)
• Assist Operation Manager for investigation of near misses, clinical incidences or undesirable events that occur in the facility. Engage in root cause analysis and to provide recommendations and rectification measures where necessary.
• Ensure in the successful implementation and monitoring of rectification measures
• Assist Operation Manager and participate in Unit audits and accreditation.
• Assist Operation Manager and initiate and facilitate process / clinical improvement activities.