Executive, MGA Player Development

RESORTS WORLD AT SENTOSA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading resort company in Singapore is seeking candidates to drive visitation and membership sign-ups by delivering excellent customer service. The ideal candidate will collaborate across departments, assist in operations, and support administrative tasks. A Degree or Diploma in Business is preferred, along with teamwork and customer service skills.

Qualifications

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.
• Willing to work rotating shifts, including weekends and public holidays.

Responsibilities

• Drive visitation to our resort and membership sign-ups through excellent customer service.
• Assist supervisor in daily operations and festive events.
• Collaborate with other departments to handle guests’ requests timely.

Skills

Customer service

Microsoft Office proficiency

Team collaboration

Education

Degree/Diploma in Business or related field

Job description

Job Responsibilities

• Drive visitation to our resort and membership sign-ups through delivering excellent customer service standards
• Assist supervisor in daily operations and during festive or adhoc events
• Be equipped with the latest product knowledge on all in–house programs, products and services and keep guests updated on the latest changes and development
• Collaborate with team members from other departments such as Reservations, Transport and F&B to ensure that guests’ requests are handled timely and appropriately
• Support cross-functional projects including administrative support and liaising with other business units where needed

Job Requirements

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age
• Degree / Diploma in Business or related field with proficiency in Microsoft Office applications
• Willing to work rotating shifts, including weekends and public holidays