Executive/Manager, Fraud Risk Strategy & Governance

Maybank Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Maybank Singapore is seeking an experienced Senior Fraud Risk Manager to lead the bank's fraud risk strategy and governance for corporate and non-retail banking, with a focus on fraud and scam risks across digital channels and payment journeys.

The role collaborates with Business, Operations, Technology, Compliance and Risk to assess risks, strengthen controls, and support effective surveillance, regulatory compliance and customer confidence in corporate banking services.

Qualifications

• Degree in Business, Finance, Banking, Risk Management, Information Security, or Computer Science.
• 5–8 years of experience in fraud risk management or related fields.
• Strong understanding of fraud detection, prevention, investigation and control frameworks.
• Experience in developing and implementing risk governance frameworks, policies, standards, and controls.
• Familiarity with digital banking products, payment systems, emerging fraud typologies, and customer authentication technologies.
• Professional certifications such as CFE, CAMS, CRISC, CISSP, or equivalent will be an added advantage.

Responsibilities

• Develop and oversee fraud risk management strategies, governance frameworks, policies and standards for online fraud and scam risks across digital banking.
• Ensure fraud risk practices remain aligned with regulatory requirements, industry best practices and the Bank’s risk appetite.
• Conduct fraud risk assessments for digital journeys, platforms, products and new initiatives, identifying control gaps and recommending appropriate mitigation measures.
• Lead and coordinate internal fraud risk initiatives arising from regulatory guidance, industry developments and fraud incidents.
• Collaborate with Business, Technology, Operations and other control functions to implement effective and scalable fraud risk controls.
• Participate in regulatory forums, industry working groups and collaborative initiatives to share insights and adopt emerging best practices.
• Monitor evolving fraud and scam typologies and support the development of timely customer and staff awareness materials.
• Provide fraud risk advisory for new products, services and digital features, balancing fraud mitigation, customer experience and operational efficiency.

Skills

Fraud risk management

Stakeholder management

Analytical skills

Communication skills

Problem solving

Presentation skills

Education

Degree in Business, Finance, Banking, Risk Management, Information Security, or Computer Science

Job description

This role drives the Bank’s fraud risk strategy and governance for corporate and non-retail banking, with a focus on fraud and scam risks across digital channels, payment journeys and business-banking platforms. The role partners with Business, Operations, Technology, Compliance and industry stakeholders to assess risks, strengthen preventive and detective controls, and support effective fraud surveillance. The role contributes to secure corporate banking services, regulatory compliance and customer confidence.

Key Responsibilities :

• Develop and oversee fraud risk management strategies, governance frameworks, policies and standards for online fraud and scam risks across digital banking.
• Ensure fraud risk practices remain aligned with regulatory requirements, industry best practices and the Bank’s risk appetite.
• Conduct fraud risk assessments for digital journeys, platforms, products and new initiatives, identifying control gaps and recommending appropriate mitigation measures.
• Lead and coordinate internal fraud risk initiatives arising from regulatory guidance, industry developments and fraud incidents.
• Collaborate with Business, Technology, Operations and other control functions to implement effective and scalable fraud risk controls.
• Participate in regulatory forums, industry working groups and collaborative initiatives to share insights and adopt emerging best practices.
• Monitor evolving fraud and scam typologies and support the development of timely customer and staff awareness materials.
• Provide fraud risk advisory for new products, services and digital features, balancing fraud mitigation, customer experience and operational efficiency.

Job Requirements :

• Degree in Business, Finance, Banking, Risk Management, Information Security, Computer Science or a related discipline.
• Minimum 5-8 years of experience in fraud risk management, financial crime compliance, operational risk, digital banking risk, cybersecurity, or related fields within the financial services industry.
• Strong understanding of fraud and scam risk management, including fraud detection, prevention, investigation, and control frameworks.
• Experience in developing and implementing risk governance frameworks, policies, standards, and controls.
• Familiarity with digital banking products, payment systems, emerging fraud typologies, and customer authentication technologies.
• Knowledge of relevant regulatory requirements, industry guidelines, and best practices relating to fraud risk management.
• Proven ability to conduct risk assessments, identify control gaps, and drive remediation initiatives.
• Strong stakeholder management skills with the ability to collaborate across Business, Operations, Technology, Compliance, and Risk functions.
• Excellent analytical, problem-solving, communication, and presentation skills.
• Professional certifications such as CFE, CAMS, CRISC, CISSP, or equivalent will be an added advantage

Only shortlisted candidate will be notified.