EXECUTIVE HOUSEKEEPER

GOODWOOD PARK HOTEL PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A premier hotel in Singapore is seeking a dedicated individual to lead and manage housekeeping teams. The ideal candidate will have a diploma in Hotel Management and at least 5 years of experience in a similar role. Responsibilities include ensuring compliance with service standards, managing budget preparation, and liaising with service providers. Strong communication and leadership skills are essential for success in this position.

Qualifications

• Minimum 5 years' experience in similar capacity.
• Able to start work within short notice period.

Responsibilities

• Lead and manage housekeeping/guestroom teams.
• Plan and implement budget preparation and cost control.
• Conduct daily checks on cleanliness and maintenance.

Skills

Communication skills

Leadership

Problem-solving

Interpersonal skills

Education

Diploma in Hotel Management or relevant fields

Job description

Responsibilites:-

1. Lead and manage housekeeping/ guestroom teams to ensure that facilities are managed and maintained, in line with the various service standards.
2. Plan and implement budget preparation, cost control, operating procedures and standards.
3. Liaise with and supervise service providers and ensure services provided comply with all the stipulated terms.
4. Ensures all works carried out are according to specified requirements and make appropriate recommendations where necessary.
5. Ensures safe work procedures are observed at all times. Establishes systematic stock control procedures, monitoring stock usage and replenishment, constantly exercise care to safeguard Hotel’s property against damage, theft or loss and be responsible for any unaccountable missing stock under custody.
6. Develops housekeeping maintenance work plan for all areas including guest rooms, schedule for periodic tasks e.g. shampoo of carpet, washing of car park, fumigation, cleaning of furnishings, etc.
7. Conducts daily checks on the cleanliness of the building, maintenance of equipment and, to determine and report needs for repairs.
8. Liaise with vendors and purchase materials and supplies within stipulated budget, selects upholstery, carpets, furnishings, fixtures, fabrics, uniform and other related items.
9. Effectively select outsourced vendor for providing services to the Hotel, on the criteria of costs and reliability in providing quality services.
10. Assess performance of outsourced workers ensuring adherence to Hotel’s operating procedures.
11. Monitor roster to ensure efficient allocation of manpower based on daily Hotel’s requirements (e.g. Hotel’s event & activities).
12. Follow up on complaints and feedback on housekeeping and guestrooms.

Requirements:-

1. Diploma in Hotel Management or relevant fields.
2. Minimum 5 years experience in similar capacity.
3. Excellent communication, leadership, problem-solving and interpersonal skills.
4. A great team player.
5. Able to start work within short notice period.