Job Purpose
Manage the facilities management duties to provide a fiscally responsible facilities and facilities related services and systems to its internal and external stakeholders. To ensure an effective, efficient and safe office environment.
Job Responsibilities
Operations
- Oversee, coordinate, and monitor all preventive maintenance programs for SRC equipment, including furniture, lighting, and M&E systems, ensuring timely checks and maintenance.
- Perform periodic inspection and initial troubleshooting to identify the root cause of the problem then liaise with the contractors / service providers to take corrective measures to prevent disruption to the SRC operations.
- Lead and guide support staff in facilities and logistics functions, ensuring efficient, prompt, and cost-effective completion of internal requests.
- Monitor and track adherence to governance policies for security systems, logistics, and facilities maintenance services. Ensure timely contract renewals and payments, optimizing value for money.
- Source competitive vendor quotes for maintenance and repair works, focusing on cost-effectiveness and high service standards.
- Manage all SRC vendors, ensuring compliance with quality, WSH, and regulatory requirements.
- Maintain comprehensive inventory and storage of all facilities-related equipment and accessories for SRC premises.
- Prepare and coordinate logistics setups for various SRC events and activities.
- Conduct regular inspections of SRC premises to ensure upkeep and compliance.
- Undertake additional duties as assigned by the Assistant Head, Admin.
Customers
- Set and manage day-to-day internal and external stakeholders’ interaction and expectations effectively and efficiently.
- Manage and communicate project activities among vendors and stakeholders of the projects
- Serve as the primary contact for inquiries, feedback, and complaints regarding SRC premises, providing timely responses and updates to all stakeholders.
- Manage stakeholder inquiries, feedback, and complaints concerning SRC premises, ensuring prompt responses and transparent communication on resolutions.
Administration
- Assist Reporting Officer in managing the facilities management portion of the Administration budget and to ensure that it is within its budgetary limits.
- Assist in the development, review and implementation of policies and standard operating procedures for all facilities management functions.
- Review of routine maintenance task, schedule, performance measure and analysis.
- Monitor and track all contracts under facilities management purview.
People Management
- Assist in the development of support staff’s level of competence to ensure that they remain continually relevant in meeting individual and corporate goals.
- Work closely with the senior management and departmental heads to develop organisational policies and processes that will support and meet cross departmental needs and timely service delivery.
Fleet Management
- Ensure that all SRC vehicles are running efficiently and are well maintained; arrange for maintenance servicing.
- Schedule for LTA inspection and renewal of road tax.
- Monitor the fleet activities and vehicle acquisition and disposal.
- Implement safety and security measures and maintain tracking software.
- Negotiate for the best fuel deal.
- Maintain costs within budget.
Job Specifications
Qualifications and Experience
- Minimum a Diploma holder or Degree Holder in the related field.
- At least 5 years of relevant working experience.
Additional Skills and Knowledge
- Good knowledge in Google/Chrome environment, Building Management, Property and Constructions will be an advantage.
- Good organisational and administration skills are essentials and the ability to prioritise the workload effectively and meet deadlines.
- Good interpersonal skills and excellent communication skills, both verbal and written.
Desired Behavior
- A good team player and able to work independently.