Executive Director, Department Head, Business Management Support, Central Operation Office

DBS Bank; Singapore; On-site; SGD 180,000 - 250,000; Full time

Job summary

A leading financial institution in Singapore is seeking an Executive Director to manage operational processes and provide business management support. This role involves supervising various teams, ensuring compliance, and driving multiple initiatives. Ideal candidates will have over 20 years of experience and possess strong leadership and stakeholder management skills. The position is full-time and will require collaboration with teams in India while based in Singapore.

Qualifications

• 20+ years of experience in leading & managing diverse teams.
• Ability to engage with Business leaders and ensure compliance & business needs are met.
• Exposure to SEZ / STPI related entities desirable.

Responsibilities

• Ensure day-to-day operations of all support functions are carried out efficiently.
• Manage transaction processing teams and ensure KRIs are met.
• Foster relationships with regional and India teams for knowledge sharing.

Skills

Stakeholder Management

Regulatory Compliance

User Acceptance Testing

Communication Skills

Leadership

Analytics

Education

Professional degree with MBA preferred

Tools

JIRA

Confluence

Microsoft Project

MS Office

Job description

Executive Director, Department Head, Business Management Support, Central Operation Office

The role in Group Technology and Operations (T&O) involves managing the bank's operational processes and supporting various banking delivery channels. As a Management position in DTI, you will oversee the enabling functions of the organization with multiple Team Heads reporting to you. Your responsibilities will include managing General Procurement, Real Estate & Administration, BCM, Risk & Info Security, Tech Services, Legal Compliance & Secretarial, Strategic & Marketing Communications, Innovation & Central PMO.Constant positive engagement with the CEO, T&O Department Heads in DTI, and Functional leads in India is crucial to ensure the smooth functioning of all teams and to meet DTI objectives. This is a people manager role overseeing direct reports of 10 VPs & above and a team of 40+ permanent hires & approximately 40 contract staff.Key Accountabilities:- Provide leadership to ensure regulatory & group compliance requirements are met- Act as the Go-To person for driving multiple entity level initiatives & projects- Build a scalable & motivated support organization to meet evolving business requirements- Collaborate with regional team & India team to achieve Group objectivesJob Duties & Responsibilities:- Ensure day-to-day operations of all support functions are carried out efficiently- Plan, prioritize & prepare for audits (internal & external)- Manage transaction processing teams and ensure KRIs are met- Oversee compliance and regulatory functions to ensure 100% adherence- Foster relationships with regional and India teams for knowledge sharing and best practices- Identify automation opportunities and process improvements for scaling & growth- Demonstrate strong people management & stakeholder management skillsRequirements:- 20+ years of experience in leading & managing diverse teams- Ability to engage with Business leaders and ensure compliance & business needs are met- Professional degree with MBA preferred- Exposure to SEZ / STPI related entities desirable- Strong communication & openness to feedback- Willingness to grow with the organizationCore Competencies:- Dependability, Adaptability/Flexibility, Cooperation, Tolerance, Integrity, Empathy, Leadership, Persistence, Analytical Thinking, InitiativePrimary Location: India-Telangana-Hyderabad - DAH2Job: COO Office/Business Mgt & SupportSchedule: RegularJob Type: Full-timeJob Posting: Jul 14, 2025, 10:30:00 AM,

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