Executive Director

Shan You; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A community service organization in Singapore seeks an Executive Director to lead strategic initiatives and foster growth. The ideal candidate has extensive experience in social services and senior management. Responsibilities include overseeing departments, managing financial sustainability, and enhancing programme effectiveness. A strong passion for social impact and exceptional management skills are essential. Join us to make a meaningful difference.

Qualifications

• Minimum of 5 years of experience in the social service sector.
• At least 15 years in senior management roles.
• Strong understanding of the social service profession.

Responsibilities

• Provide visionary leadership and strategic direction.
• Manage community outreach and stakeholder network.
• Ensure financial sustainability of the Centre.

Skills

Communication

Organisational skills

Strategic planning

Interpersonal skills

Project management

Education

Bachelor's degree in Business Administration or related field

Job description

The Executive Director will provide visionary leadership and strategic direction for the charity, ensuring alignment with its mission and values. This role is responsible for driving the organisation’s growth, enhancing programme effectiveness, strengthening governance, fostering stakeholder engagement, and ensuring financial sustainability. The ideal candidate is a dynamic and purpose-driven leader with a strong passion for social impact, exceptional organisational skills, and the ability to inspire and lead high-performing teams. The Executive Director will have direct oversight of the Heads of Department (HODs) for the following functions:

• Counselling–Clinical Services and Counselling–Funded Programmes
• Community Partnership
• Corporate Services
• Wellness Community
• Professional Training

Key Responsibility Areas

Drive Corporate Development

• Strengthen the Centre’s corporate development by aligning organisational growth with strategic priorities.
• Build a strong and credible corporate image through effective public relations strategies, high-quality publicity materials, and the delivery of innovative, high-impact services and programmes.
• Formulate and implement long-term strategies, including resource planning and organisational development, to support the Centre’s expansion, such as the establishment of new branches across Singapore or forming strategic alliances with other agencies.
• Develop and implement innovative strategies to ensure the Centre’s financial sustainability and long-term viability.

Manage Funds and Donations

• Actively lead and support the planning and execution of all fundraising initiatives and campaigns.
• Strengthen the Centre’s visibility and reputation to attract support from corporations, foundations, and institutions for targeted charitable projects.
• Ensure responsible and transparent allocation of donated and subsidised funds to maximise impact, reach, and benefits for the widest possible group of service recipients.

Drive Programme Effectiveness and Efficacy

• Facilitate and actively participate in the Centre’s Management Committee meetings.
• Lead the planning and development of programmes and administrative procedures that align with the Centre’s strategic goals.
• Conduct periodic reviews and evaluations of existing programmes to assess their effectiveness, relevance, and impact.
• Prepare regular progress and performance reports for discussion with the Management Committee and relevant Sub-Committees.
• Based on performance findings, provide recommendations to enhance programme design, delivery, and overall organisational effectiveness.

Manage Community Outreach and Stakeholder Network

• Responsible for submission of reports, and respond to all correspondence and requests for information from government bodies and regulatory agencies.
• Represent the Centre in engagements with government agencies and the media, providing appropriate feedback, insights, and perspectives as required.
• Strengthen and expand networks with the social service sector, government bodies, and grassroots organisations to build partnerships and secure support for the Centre’s initiatives.
• Actively engage with external agencies in the social service and community sectors to foster collaboration and shared impact.

Manage Personnel and Accounts

• Train, supervise and organise the career development of the staff of the Centre to build a competent and motivated team.
• Assist staff to draw up work objectives that are congruent with our vision, mission and goals and gauge the efficacy of staff members' efforts through a system of appraisal.
• Attend relevant conferences, seminars, networking events and workshops and disseminate knowledge and best practices to staff to enhance organisational learning.
• Prepare the Centre’s annual budget for submission to the Management Committee, ensuring financial plans align with strategic priorities.
• Recommend and implement personnel and financial policies as approved by the Management Committee.
• Monitor and control operating expenses to ensure they remain within approved budget limits.
• Conduct regular monthly meetings with all staff to facilitate open communication, operational updates, and team alignment.

Requirements

• Minimum of 5 years of experience in the social service sector, with at least 15 years in senior management roles within a medium-sized social service organisation or equivalent.
• Bachelor’s degree, preferably in Business Administration or a related field.
• Strong understanding of the social service profession and sector dynamics.
• Proven strategic agility with the ability to craft and communicate a compelling organisational vision, set clear short- and long-term goals, and ensure alignment of all activities with the Centre’s mission.
• Demonstrated experience in organisational management, administration, and human resources, with a solid grasp of governance principles and financial management, including budget planning and oversight.
• Excellent communication, interpersonal, organisational, and project management skills.
• Able to serve as a brand ambassador for Shan You, representing the organisation with professionalism and integrity in all client and stakeholder engagements.
• Demonstrates high ethical standards, leads by example, fosters staff development, builds cohesive teams, and addresses challenges effectively.

Please note that only shortlisted candidates will be contacted.