Executive, Demand Planning

Sephora USA, Inc; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Sephora SEA is seeking an Executive, Demand Planning to lead demand forecasting for a multi-country portfolio, balancing stock availability with costs across warehouses.

The role requires analytical rigor, collaboration with regional teams, and hands-on work with SAP, Excel, and BI tools to optimize assortments and S&OP processes.

Qualifications

• Bachelor’s Degree in Business, Operations Management, or Supply Chain.
• 1 year of experience in Supply Chain Management, FMCG preferred.
• Able to analyse, draw conclusions, and recommend actions from data.
• Experience with SAP and advanced Excel (VBA and Power BI a plus).

Responsibilities

• Forecasting Singapore, Malaysia, and Thailand sales, integrating targets, launches and seasonality.
• Collaborate with Regional Category Management on forecast of active and new launch products.
• Support New Launch Forecast Alignment with Regional Category Management.
• Monthly root-cause analysis on forecast inaccuracy.
• Work with Regional Category Management and local partners to reflect local knowledge in forecasts.
• Review and update product assortments.
• Coordinate with Supply Planning, Regional Category Management, Regional Marketing and Regional Finance.
• Participate in S&OP to align sales forecasts, financial plans, launches and animation plans.
• Communicate shortage risk and discontinues to plan inventory reductions; maintain minimal ageing stock.
• Engage with brands to improve supply services and post launch analysis for inaccuracy.

Skills

Forecasting

Data analysis

Excel

Power BI

SAP

Cross-functional collaboration

Communication skills

Problem solving

Education

Bachelor’s Degree in Business, Operations Management, or Supply Chain

Tools

SAP

Job description

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Sephora SEA’s omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).

Executive, Demand Planning

The Executive, Demand Planning is responsible for leading all demand planning activities for a specific portfolio of brands, maintaining the optimum balance between service levels (stock availability), cash (stock levels) and costs in our warehouses.

You will shine here if you enjoy…

Forecasting

• Reviewing sales forecasts for Singapore, Malaysia, and Thailand, integrating commercial targets (financial planning, store openings), launch plans, events, animations, and seasonality, trends and products lifecycle to meet forecast accuracy expectations
• Reviewing and collaborating with the Regional Category Management team on forecast of both active and new launch products
• Supporting New Launch Forecast Alignment in collaboration with the Regional Category Management team and challenging when needed
• Conducting monthly root-cause analysis on forecast inaccuracy
• Working closely with the Regional Category Management team and local business partners to ensure local knowledge is incorporated into the forecasts
• Actively reviewing and updating product assortments

Coordinating with the Supply Planning, Regional Category Management, Regional Marketing and Regional Finance Teams

• Actively participating in S&OP process to align on sales forecasts, financial plans, launches and animation plans
• Communicating situation on shortage risk, slow-moving products, and discontinued products with the Regional Category Management team to determine inventory reduction plans (markdown operations, returns to vendor, etc) and ensuring minimal ageing stock
• Communicating with brands, especially prioritized brands, to improve / maintain supply services
• Posting new launch analysis with the Regional Category Management team and conducting root-cause analysis for high inaccuracy

Driving Change in Processes

• Defining action plans to improve processes, methods and tools, and monitoring their implementation

We would love to hear from you if you are/have…

• A Bachelor’s Degree in Business, Operations Management, or Supply Chain
• At least 1 year of experience in Supply Chain Management, FMCG preferred
• Able to analyse, draw conclusions, and recommend appropriate actions in response to data
• Experience with SAP and possess advanced Excel capabilities (VBA knowledge and Power BI would be an advantage)
• Able to work cross-functionally and across various levels in an organisation, with strong communication skills
• Rigorous, organised, and able to work in a dynamic environment
• Open to new ideas, driving continuous improvement, and willing to challenge the status quo

Here, you will find:

• Community , in which authenticity is embraced, and the strength of our differences fuels our collective spirit
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference

It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.