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A leading company in the shipping industry is looking for an Executive, Customer Service. The role involves providing high-quality customer support, managing bookings, and working in a dynamic team environment. Candidates should possess relevant experience and strong communication skills, with an opportunity for career development in a multinational company.
COMPANY DESCRIPTION
Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the world's leading container shipping lines. We are a privately-owned global organization operating a network of over 675 offices in 155 countries, employing a team of over 200,000 dedicated individuals. We have an established fleet of 900 container vessels with an intake capacity of circa 27 million TEU carried annually. Our global sailing schedules cover 300 routes, calling at 520 ports, allowing us to deliver our clients' cargo almost anywhere in the world.
Operating as independent national carriers, with sea freight offering complemented by our integrated warehousing and haulage services, we offer customers a true door-to-door and global service with unrivalled local knowledge. Trained and experienced experts for our full range of services, including reefer, out-of-gauge, breakbulk and each of our trade services, gives us the ability to uphold the personal service we're globally recognized for, offering customers peace-of-mind that we will be on-hand to help whenever we are needed.
An opportunity is now available for a career-minded individual to join us in MSC South East Asia (Singapore) Pte Ltd, as Executive, Customer Service.
We Offer
You will embark on an exciting journey with excellent career development opportunities in a global organization. As an Executive, Customer Service, you will be part of a small, dynamic team dedicated to executing MSC's business plans, delivering high-quality customer support, and promoting MSC services as a trusted brand. This role offers the chance to collaborate and communicate across geographical and cultural boundaries, helping you build a strong professional network and develop effective communication skills in a diverse, multicultural environment.
Key Responsibilities
Reporting to the Customer Service Manager, you will provide backend support by handling enquiries and feedback related to bookings, shipment statuses, freight rates, and other booking-related matters. You will also promote MSC's services in line with the Company's business strategies. Your key responsibilities include the following:
Who We Are Looking For
Application Deadline
If you are up for the challenge, you could be our new colleague!
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