Executive - Communications & Partnership

Methodist Welfare Services; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

A social welfare organization in Singapore seeks an experienced Executive – Communications & Partnership to develop community engagement plans, manage volunteers, and organize events. The ideal candidate will have a Bachelor's degree and 3 to 5 years in the social sector. Strong communication and event planning skills are essential, as well as the ability to work independently and in teams.

Qualifications

• 3 to 5 years of relevant working experience in the social sector or equivalent preferred.
• Good communications, writing and presentation skills.
• Experienced in activity planning and programme coordination.

Responsibilities

• Develop community engagement plans and manage internal and external stakeholder relationships.
• Oversee volunteer lifecycle from recruitment to appreciation.
• Organize fundraising initiatives and manage donor relationships.

Skills

Communications

Volunteer management

Event planning

Community engagement

Critical thinking

Education

Bachelor's degree

Tools

Salesforce

Job description

The Executive – Communications & Partnership is responsible for the development and execution of: -

1. Community engagement plans for beneficiaries in collaboration with internal and external stakeholders,

2. Support the department in key areas including volunteer, donor, events and communications management, and

3. Implement initiatives by CS Communications, and Partnerships & Engagement teams.

Community Engagement

• Strategise and develop a variety of impactful programmes for residents’ engagement

• Coordinate with relevant internal departments and external community partners in fulfilling community engagement projects for the NH

• Build up a strong community culture among beneficiaries and external stakeholders

Volunteer Management

• Strategise and grow the pool of volunteers to support the various programmes at the NH

• Identify potential volunteer sources and handle volunteer enquiries

• Oversee the full volunteer life cycle ranging from recruitment, screening/interview, matching, orientation, deployment, review/feedback, appreciation, training and exit.

• Oversee the volunteer-led activities at the NH

• Conceptualise and execute volunteer appreciation programmes and events

• Maintain the Salesforce volunteer database and generate reports

• Liaise with CS P&E teams to implement volunteer, fundraising initiatives

Donations In-kind/ Donor Management

• Strategise and develop donation requirements to meet the needs of the NH

• Identify potential donor sources and handle donor enquiries

• Manage walk-ins/ calls, donation in-kind appeals and sponsorship requests and appreciation letters

• Support HOD in fundraising initiatives

Event Management

• Assist the HOD with external visits and NH tours

• Plan and organise festive and non-festive celebrations for residents in collaboration with external stakeholders. For e.g. Christmas, CNY, Hari Raya, Deepavali, National Day celebrations, etc.

Communications

• Liaise with CS on media related matters such as media consent forms, interviews and filming

• Manage internal communications – update digital notice boards at residences and prepare presentation for staff meetings

Administrative and Other Work

• Assist HOD with preparation of departmental reports and related admin work

• Undertake any other duties assigned by the HOD or HOH

• Provide coverage in the absence of team members

Qualifications

• Bachelor’s degree with min. 3 to 5 years of relevant working experience in the social sector or equivalent experience preferred

Working Conditions & Core Competencies

• Able to work with elderly in a NH environment

• Good communications, writing and presentation skills

• Experienced in activity planning and programme coordination

• Posses critical thinking, strategic planning and effective time management skills

• Able to work independently and in a team

• Attention to detail, ability to prioritise and multi-task

• Possess a cheerful personality

• Ability to speak dialects would be an advantage