Executive Assistant, Rehab

REN CI HOSPITAL; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Ren Ci Hospital is seeking an Administrative staff member to support Senior Mobility Fund (SMF) processes in Singapore. You will handle eligibility checks, assist with SMF applications, and coordinate equipment orders with vendors and patients or families.

The role requires proficiency in MS Word/Excel and the ability to multi-task in a fast-paced healthcare environment, while maintaining confidentiality and engaging with stakeholders respectfully.

Qualifications

• Certificate in Healthcare Support (Administration) or equivalent.
• Experience in healthcare sector will be an advantage.
• Proficient in Microsoft Word, Excel and Powerpoint, and other computer skills.
• Able to multi task, organise self well and work in a fast-paced environment.

Responsibilities

• Check for applicant’s eligibility and subsidy level for Senior Mobility Fund (SMF) through means testing portal or AIC eSMF portal.
• Assist with completing SMF application via the AIC eSMF portal.
• Proceed with placing order for equipment with vendor and liaise delivery details with patient or next of kin.
• Forward approved application details to finance department for payment.
• Inform vendor, finance department and withdraw application from portal.
• Assist with amending/updating incorrect bio-data.
• Update eSMF application statistics on internal excel sheet for tracking purpose.
• Compile and submit quarterly SMF claims to HOD and finance department for necessary processing.
• Update rehab department on any change in processes related to SMF application process and other associated information.
• Provide administrative support during centre-based service audits as necessary.
• Respond to phone calls and attend to general enquiries.
• Communication should reflect consideration of socio-cultural values of the patient, family and significant others.
• To maintain absolute confidentiality in matters pertaining to the organization/ departmental/clients.
• Participates in staff meetings and hospital initiatives.
• To be actively involved in organization and department initiatives e.g. quality services and projects, mass casualty, department assistant fire warden.
• Provide training and guidance to new admin staff in the department.
• Carry out other ad-hoc tasks/ projects assigned by reporting officer.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Multitasking

Organizational skills

Communication

Education

Certificate in Healthcare Support (Administration) or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Administrative Duties

• Check for applicant’s eligibility and subsidy level for Senior Mobility Fund (SMF) through means testing portal or AIC eSMF portal.
• Assist with completing SMF application via the AIC eSMF portal.
• Proceed with placing order for equipment with vendor and liaise delivery details with patient or next of kin.
• Forward approved application details to finance department for payment.
• Inform vendor, finance department and withdraw application from portal.
• Assist with amending/updating incorrect bio-data.
• Update eSMF application statistics on internal excel sheet for tracking purpose.
• Compile and submit quarterly SMF claims to HOD and finance department for necessary processing.
• Update rehab department on any change in processes related to SMF application process and other associated information.
• Provide administrative support during centre-based service audits as necessary.
• Respond to phone calls and attend to general enquiries.
• Communication should reflect consideration of socio-cultural values of the patient, family and significant others.
• To maintain absolute confidentiality in matters pertaining to the organization/ departmental/clients.
• Participates in staff meetings and hospital initiatives.
• To be actively involved in organization and department initiatives e.g. quality services and projects, mass casualty, department assistant fire warden.
• Provide training and guidance to new admin staff in the department.
• Carry out other ad-hoc tasks/ projects assigned by reporting officer.

Health and Safety

• To know and implement the Health and Safety regulations in Ren Ci Hospital. To work safely at all times, and to actively participate in health and safety programs.
• To attend course on Fire Safety as required by the organization.
• To report all accidents or potential hazards to the reporting officer.

Job Requirements

• Certificate in Healthcare Support (Administration) or equivalent
• Experience in healthcare sector will be an advantage
• Proficient in Microsoft Word, Excel and Powerpoint, and other computer skills.
• Able to multi task, organise self well and work in a fast-paced environment.