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A recruitment firm is seeking a Medical Records Officer in Singapore to provide operational support in managing medical records, ensuring confidentiality, and processing requests. The ideal candidate has a Diploma and experience in the healthcare sector, along with strong communication skills. This role demands meticulousness and a customer-focused attitude in a fast-paced environment.
Job Responsibilities:
Provide operational support in the assigned Medical Records Office function
Ensure all medical records are managed under strictest confidentiality and security.
Assist and provide advice to both internal and external parties with regards to medical records related processes.
Register and process medical report requests, including cashier function for medical report payment.
Follow-up with doctors on incomplete medical report requests.
Execute administrative duties pertaining to all medical report requests.
Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.
Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.
Assist the supervisor in compiling the daily volume of the given job task accurately and in a timely manner.
Job Requirements:
Minimum Diploma in any field
Proficient in the use of MS Office (e.g. Excel and Word)
Preferably 1 year of working experience in healthcare or service industry. Experience in hospital operations will be advantageous.
Able to work in fast-paced environment.
Good communication, interpersonal skills.
Service oriented and customer focused.
Meticulous, organised with positive working attitude, team player and willing to learn.
** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**
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