What we will offer
We will offer you a place where you can be yourself and where there are no limits on what you can achieve. With us, you can take ownership of your career and have honest conversations throughout. You would join an ambitious firm with a clear strategy for profitable growth where you can get early responsibility and early involvement in growing the business. Here you can expect a competitive and fair reward as well as recognition based on all round performance. This forms part of our internal promise to you, The Deal, between the firm and its employees.
Team Structure
This role is working within our Maritime, Trade and Offshore Finance team.
Main Responsibilities
Summary of Role:
Responsibilities will include scheduling and coordinating for a busy team, matter management, billing, supporting on client related matters, assisting to organise and run events, and playing a critical role in managing all routine and daily administrative tasks. A flexible and adaptable attitude is essential - as is the ability to take ownership, drive processes and support change within the business.
Main responsibilities:
This role is for a proactive and highly competent Executive Assistant (EA) who will operate successfully in a professional and fast-paced environment. The ability to collaborate with fee earners and clients, provide professional and client-focused support, and build effective relationships, is key to the success of this role. It is critical that the chosen EA is highly organised and excels at coordinating meetings, conferences and appointments across time-zones and offices.
Administrative
- Proactively manage, control and fully understand fee earner diary using discretion and business knowledge to prioritise commitments. This will include extensive arrangement of appointments, conferences and meetings across different time zones and offices, using different processes and IT infrastructure (video-conferencing, tele-conferencing, client office software etc.).
- Develop and maintain a robust file management system for all electronic and hard copy correspondence and documents, ensuring adherence to the naming conventions policy.
- Regular liaison with fee earners to identify work commitments, prioritising workloads accordingly.
- Prepare for all meetings including preparation of all pre-reading documentation (if appropriate), follow up and coordinate all meeting actions, ensure they are properly recorded and dealt with, including any necessary follow-up communication.
- Extensive travel arrangements including liaison with travel company, arranging visas, booking travel and accommodation, arranging currency, preparing itineraries, printing all necessary documents, ensuring compliance with the firm's Travel Policy at all times.
- Coordinate and assist with global visitors.
- Arrange photocopying, printing, scanning, organising post and couriers etc.
- Ensure partner PDPRs are up to date
Client relationship management
- Build strong and effective relationships with both internal and external clients and their teams.
- Support lawyers in marketing activities, such as researching and obtaining client information and data, as well as involvement in preparation of pitches and presentations and hosting of client events.
- Support the internal business development team by undertaking an event secretary role, managing the e-alert process, assisting with legal directory administration and delegating tasks appropriately.
- Proactively maintain and update the client relationship management system, ensuring any follow-ups are actioned.
- Attend and contribute to team meetings as required, detail and progress action points as appropriate.
Financial
- Ensure all new client/matter onboarding processes are completed accurately and proactively, following up as appropriate and adhering to risk and compliance requirements at all times.
- On a weekly basis, produce and review Intapp new matter report to ensure all new matters are cleared for billing, following up to action as appropriate.
- Coordinate and action the production of accurate compliance documents (including drafting engagement letters, critical information and collection proforma etc.).
- Attend and actively participate in WIP and credit control meetings, undertaking and driving actions as agreed.
- Produce and review WIP reports, identifying matters for billing, write-offs, debtors, client credits and to identify matters that can be closed.
- Manage partners' billing processes: agreeing billing dates, gathering disbursements, initiating prebills, complete billing checklist (to include: time transfers, write-offs, applying discounts, returns to WIP, producing drafts and updating Expert as appropriate). Submitting prebills for approval.
- Prepare covering emails/letters and ensure completed invoices are dispatched in a timely manner and uploaded into delivered bills.
- Use Aderant to assist fee earners with financial queries, producing reports if required.
- Ensure disbursements and all client payments are processed accurately, having completed all relevant pre-checks.
- Undertake client audits and prepare draft documentation.
- Ensure expenses, receipts and contact reports are completed, uploaded and filed appropriately.
- Chase bills at fee earners' request and monitor fee estimates.
Communication
- Act as gatekeeper for fee earners, taking appropriate messages (including via telephone and email) and ensuring they are passed on/followed up appropriately.
- Use own initiative to manage post and email accounts: screening, prioritising and dealing with incoming emails and post in fee earners absence; develop and maintain systems to promote efficiency.
- Draft high quality correspondence, engagement letters, documents, agendas, presentations and spreadsheets or other (non-legal) correspondence on behalf of fee earners, actioning responses if appropriate.
- Manage fee earners calendar to ensure meetings are sufficiently spaced out and, if in person, are scheduled for days when the fee earner is in the office.
Document and File Management
- Proactively delegate document production and dictation transcription to appropriate resource, providing appropriate timeframes for work and checking returned work if required.
- Actively file documents appropriately within iManage, ensuring compliance with the Stephenson Harwood naming convention policy.
- Follow the Records Management policy and procedure, undertaking regular management of files and papers for fee earners, ensuring all documents are recorded electronically and recording original documents in the Records Management system prior to off-site storage. There is a clear desk policy and original documents should always be locked away before leaving the office.
- Undertake regular file reviews, closing finished matters when appropriate.
Additional Responsibilities
- Engage with your fee earners more extensively by proactively supporting them to be more efficient and effective in their jobs, identifying areas of responsibility and tasks to take ownership of.
- Drive processes through to delivery via appropriate workflows (i.e. partners, business service teams, etc.).
- Support additional stakeholders and colleagues as and when required.
- Identify and facilitate knowledge sharing within peer group and wider team.
- Mentor and coach junior members of the team.
- Identify areas for continuous improvement and implement solutions.
- Maintain strong knowledge of own practice, key matters, business issues and ‘hot topics; so that appropriate priority is given to queries and requests.
- Book restaurants, flights, hotels etc. and plan a clear itinerary for fee earners.
- Help prepare regular follow ups for client and key contacts.
- Assist in preparing power point presentations.
Attributes/Skills Required
- Strong academic background.
- Advanced Microsoft Office skills.
- Commercial and financial acumen.
- A thorough understanding of working in a professional, service driven environment and maintain stakeholder/client/business confidentiality.
- Confident and professional manner with the ability to build strong relationships with fee earners and clients.
- Excellent communication skills and ability to interact at all levels.
- Collaborative and supportive of the business and its initiatives.
- Adaptable and open to change, demonstrating a willingness and confidence to make suggestions where appropriate and to learn new skills.
- Strong organisational skills and excellent attention to detail.
- Ability to remain proactive and flexible at all times.
- Reliable, hardworking, work to tight deadlines and remain calm when under pressure.
- Anticipate and identify potential problems and provide innovative solutions.
- A strong team player.
This job description is indicative only and does not represent an exhaustive list of responsibilities. The firm reserves the right to alter or change the responsibilities at any time, in line with the firm's strategy and business needs.
About the Firm
With 8 offices worldwide and with our headquarters based in London, Stephenson Harwood is a law firm where our people are committed to achieving the goals of our clients - listed and private companies, institutions and individuals across the globe. Our mix of expertise and culture results in a combination of deep local insight and the capability to provide a seamless international service.
Our experience encompasses corporate, commercial litigation and arbitration, employment, pensions and private wealth, finance, marine and international trade, and real estate and projects.
We assemble teams of bright thinkers to match our clients' needs and give the right advice from the right person at the right time. Dedicating the highest calibre of legal talent to overcome the most complex issues, we deliver pragmatic, expert advice that is set squarely in the real world.
We understand the power of diversity in delivering that high calibre advice to our clients. We want to attract diverse talent and we particularly encourage applications from underrepresented demographics.
Our Values
Individuality - We encourage creativity and devlop talent.
Commitment - To be the best and deliver the highest standard.
Teamwork - We work together to build close, long-term relationships.
Straight talking - We say what we mean and do what we say.
Our Vision into 2026
To be a successful firm where talented people work together in an entrepreneurial environment, building long term client relationships.
This version is about who we want to be, as well as who we are. It is as much about our values as about our character - the attributes we want to see from all of our people. That's how we unlock our entrepreneurial spirit, advising our clients with top performing teams.
A key part of the 2026 strategy is to focus on five core sectors: energy transition; life sciences and healthcare; private capital and funds; technology; transportation and trade. These have been identified as crucial in the drive for accelerated profitable growth.