Executive Assistant (Customer Applications) | Geylang Bahru ~

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player in the utilities sector is seeking a detail-oriented individual to join their team. This role involves processing applications and termination requests for residential and commercial customers, ensuring accuracy and timeliness in all transactions. You will collaborate closely with various internal departments, analyze situations, and provide effective solutions in a fast-paced environment. If you are a proactive team player with excellent communication skills and a positive service mindset, this is a fantastic opportunity to grow your career in a supportive and dynamic workplace.

Qualifications

• Entry level candidates are welcomed to apply with a minimum Diploma.
• 1-2 years of processing experience preferred.

Responsibilities

• Process application and termination requests for customers accurately.
• Collaborate with internal departments for application-related activities.

Skills

Communication Skills

Analytical Skills

Customer Service

Initiative

Attention to Detail

Education

Diploma from a local Polytechnic

Tools

SAP

MS Office

Job description

Leading Utilities Group company

Duration: Immediate till 30 June 2026, extendable/convertible

Working Location: Kallang Sector

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Duties

• Process application and termination requests for residential and commercial customers timely and accurately.
• Review supporting documents received for utilities account opening and closing requests.
• Respond to customer application or termination requests and provide follow-up assistance if necessary.
• Work in close collaboration with internal departments for applications and termination related activities.
• Analyse situations and provide the best appropriate solutions.
• Work in a cross-functional team to deliver changes with a positive impact in a progressive environment.

Requirements

• Minimum Diploma from a local Polytechnic.
• Entry level candidates are welcomed to apply.
• 1-2 years of processing experience preferred.
• Knowledge in systems (e.g., SAP) preferred.
• Possess initiative, confidence, and the ability to work independently.
• Possess good oral and written communication skills.
• Proficient in MS Office applications.
• A team player with a positive service mindset who thrives in a fast-paced environment.
• Meticulous, attentive to details, and a fast learner.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform: Apply Here.

Contact number: 8189 1194

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • Reg. • R1981246 • Bertram Lee Kian Hui