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A leading company in tax and accounting services is seeking a proactive Personal Assistant to support the Directors. The role involves managing schedules, conducting market research, and maintaining communication with clients while ensuring confidentiality. Ideal candidates should have strong interpersonal skills, fluency in English and Mandarin, and the ability to multitask effectively.
Responsibilities and Duties:
Provide full spectrum of secretarial and administrative support to Directors.
Assist Directors to conduct market research and marketing/sales activities.
Handle all private and confidential matters of the Directors.
Assist in incoming calls, answering queries, replying to emails and redirecting calls daily.
Collate Directors’ expense claims and submission of claims monthly.
Organize and schedule internal / external meetings and company functions
Maintain proper filing system, including data management and file sharing for the Directors
Attend to visitors of all levels
Translation works (English to Chinese and vice versa)
Serves customers by providing or resolving product and service information.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Communicating with customers through various channels.
Coordination with external and internal parties on work progress
Perform any other ad-hoc administrative tasks and duties assigned by Directors or Management.
Job Requirements:
Experience in a PA, Secretary or similar role
Ability to multi-task and manage workload/time effectively with excellent follow-through, pay attention to quality and details, with a high sense of urgency
Great interpersonal and communication skills in both English and Mandarin to liaise with clients/colleagues
Good team player and able to work independently
Our Benefits:
21 days Annual Leave
Medical and Dental benefits upon confirmation
AWS/ Variable Bonus
Working Hours: 9am to 5pm or 10am to 6pm