Executive and Estimator (Motor Claims)

World Auto Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

World Auto Pte Ltd is looking for dedicated professionals for two roles: Motor Claims Executive and Motor Claims Estimator. The Motor Claims Executive will assist clients and manage claims documentation while the Motor Claims Estimator will evaluate damages and prepare repair estimates. Both positions require relevant experience in the automotive insurance industry and permit holders for driving in Singapore.

Qualifications

• Minimum 2-4 years of relevant motor insurance claims experience.
• Possess Class 3/3A Singapore driving license.
• Computer literate and proficient in MS Office.

Responsibilities

• Assist clients in the reporting of motor accidents and documentation preparation.
• Evaluate vehicle damage and prepare repair estimates.
• Manage the entire claims process and communicate with stakeholders.

Skills

Communication

Interpersonal Skills

Tools

MS Office

Job description

1. Motor Claims Executive

Key Responsibilities

Assist clients in the reporting of motor accidents and preparation of required documentation.

Handle customer enquiries professionally at the counter, as well as via telephone call and email.

Track the status of claims and ensure timely updates are communicated to the customer on the repair status.

Ensure accurate and timely submission of claims documentation to the insurer.

Support day-to-day administrative functions and assist with claims-related reporting.

Maintain organized records of claims cases, supporting documents, and related correspondence.

Monitor the development of every claim and policy and ensure compliance to legal requirements and industry regulations.

Perform any other duties as assigned by the in-charge to support claims operations.

Requirements

Possess Class 3/3A Singapore driving license.

Computer literate, proficient in MS Office like Excel.

Minimum 2 years of relevant motor insurance claims experience in automotive industry.

Good interpersonal and communication skills.

Work days: 5.5 days work week.

Salary: $2,600 - $3,000

Work Location: 5 Kim Chuan Lane S'pore 537070.

Job Type: Full-time

Schedule: Monday to Friday , Weekend availability
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2. Motor Claims Estimator

Key Responsibilities

Assessing Damages
Evaluating the extent of damage to vehicles or property involved in insurance claims.

Preparing Repair Estimates
Creating detailed cost estimates for repairs based on the assessed damage. Source for parts to facilitate repairs.

Liaising with Stakeholders
Communicating with insurance companies, surveyors, and customers throughout the claims process.

Managing Claims
Overseeing the entire claims process, including documentation, processing, and reporting. Monitor the development of every claim and policy and ensure compliance to legal requirements and industry regulations.
Perform vehicle QC checks before delivery and support ad hoc duties as assigned.

Ensuring Timely Processing
Ensuring that claims are processed efficiently and within established timelines.

Requirements
Possess Class 3/3A Singapore driving license.
Computer literate, proficient in MS Office like Excel.
Minimum 3-4 years of relevant motor insurance claims experience in automotive industry.
Good interpersonal and communication skills.

Work days: 5.5 days work week.

Salary: $3,200 - $3,800

Work Location: 5 Kim Chuan Lane S'pore 537070.

Job Type: Full-time

Schedule: Monday to Friday, Weekend availability