Executive (Admin), Integrated Case Management

Facilities & Operations:

Support Centre Supervisor and Admin Manager in efficient and smooth running of the Service Points:

• Ensure upkeep and cleanliness of facilities, liaising with vendors on maintenance matters.
• Upkeep of first aid supplies and fire-fighting equipment. Ensure reception and meeting rooms readiness at start and end of the day.
• Assist workplace safety exercises e.g. fire drills in accordance with safety guidelines and regulations.
• Update all operational files and schedules.

Programme Support & Administration:

Support relevant Programme Supervisors with backend programme administration and coordination:

• Perform data entry, ensure that all clients' records are appropriately kept.
• Upkeep of relevant databases within the Service Points, including the use of shared IT platforms for centralized depository of documents.
• Support in collation of data and statistics for reporting and publication.
• Help ensure personal data protection measures are in place and carried out in daily operations.
• Assist in customer satisfaction survey report for all clients upon discharge.
• Assist in volunteer management matters, outreach and publicity events when necessary.

Procurement & Finance:

• Manage payment including cash collection and issuing of receipts. Liaise with clients or their families on prompt payment of services.
• Manage procurement and replenishment of Service Points' required consumables, stationery and supplies. Coordinate with HQ-IT department, vendors for IT devices where needed.
• Administer accounts payable and receivables, tracking and month-end reconciliations on programme expenses.
• Support in administering sponsorships and donations, including liaising with external partners where needed and proper records keeping for audit. Assist in-kind collection and distribution, working closely with HQ and Admin Manager to ensure smooth execution.
• Ensure fixed assets tally with records for audit purposes.

Front Desk & Secretariat Support:

• Manage front desk duties such as attending to calls and walk-in enquiries, sorting mail and handling documents for dispatch. Provide logistics support in areas such as room-booking, prepare beverages, setup laptop, projector etc.
• Responsible for word processing, and updating of all materials for proposals, reports, letters, forms, brochures etc. for file and documentation. Writing minutes of meetings.

HR:

• Involvement in Internship recruitment activities, liaising with ITEs and Polytechnics, provide support to Centre Supervisor on internship matters.
• Provide support in on-boarding and off-boarding of staff, interns where needed.
• Assist in the administration and tracking of training applications and plans of the staff in the Service Points, working closely with the HR department.
• Coordinate staff participation for Service Point/Group/Organizational events and meetings, distribute corporate collaterals.

Qualifications:

Minimum ‘A' Levels or Diploma holder.

Requirements:

• At least 1 to 2 years of related administrative experience.
• Proficient in MS Office (Word, Excel, PowerPoint).
• A team player and also able to work independently.
• Good communication and interpersonal skills.
• Able to multi-task and work efficiently.
• Self-motivated, organised and problem-solving.

Other Information:

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.