Events & Membership Executive (NPO)

People Profilers; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic organization is seeking a Membership and Events Coordinator to support the planning and execution of events. The ideal candidate should possess at least an N or O Level qualification, with relevant experience in event management and a strong ability to communicate effectively. Key responsibilities include managing member communications, organizing events, and developing marketing materials. The role requires a pleasant personality, strong organizational skills, and adaptability to work flexible hours, including weekends. Join a supportive team that values its members and provides opportunities for professional growth.

Benefits

Comprehensive benefits package

Qualifications

• Minimum N or O Level qualification, preferably in Marketing or events management with at least 1 year of relevant experience in events or membership organization.
• Pleasant personality with good customer service.
• Good communication, interpersonal and administrative skills.
• A team player with the ability to multi-task and work independently.
• Able to work on evenings and Saturdays for events.

Responsibilities

• Work closely with the Head of Department to run the annual Awards.
• Assist in planning, coordination and execution of administrative, operational and logistical tasks.
• Source and contact for prize sponsorship.
• Manage members communications including response to queries and complaints.
• Manage studio bookings and Fitness & Dance courses.
• Develop and execute membership recruitment, retention & rewards campaigns.
• Plan, organise and facilitate programmes and activities for members.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

IT savvy

Education

N or O Level qualification

Marketing or events management

Tools

MS Office

MailChimp

CRM

Job description

RESPONSIBILITIES

• Work closely with the Head of Department to run the annual Awards.
• Assist the Head of Department in the planning, coordination and execution of administrative, operational and logistical tasks for both Awards.
• Source and contact for prize sponsorship for the Speaking Awards and members events (if necessary).
• General duties at Members Services department, including but not limited to:
• Manage members communications including response to queries and complaints, as well as performance of service recoveries
• Manage studio bookings
• Manage Fitness & Dance courses, such as swimming classes and gym subscription
• Manage revenue and payments with internal (other departments) and external (members, vendors, instructors, etc) clients
• Manage NAV (Finance system) for membership, course and registration fees and payments
• Develop and execute membership recruitment, retention & rewards campaigns
• Promote and increase studio utilization and gym subscription
• Plan, organise and facilitate programmes and activities for members
• Develop marketing collaterals for monthly Members email blast
• Send monthly membership renewals reminder and birthday emails to members
• Source and collaborate with new partnering merchants to increase membership privileges, while retaining the current pool
• Ensure on-going updates of SOP and Rules & Regulations related to membership, gym and swimming pool
• Assist the Head of Department in the planning, coordination and execution of events
• Track members involvement in volunteering

JOB REQUIREMENTS

• Minimum N or O Level qualification, preferably in Marketing or events management with at least 1 year of relevant experience in events or membership organization
• Pleasant personality with good customer service
• IT savvy; able to work on the cloud and familiar with MS Office suite and MailChimp, CRM
• Good communication, interpersonal and administrative skills.
• A team player
• Good organizational skills with ability to multi-task and work independently
• Able to work on evenings and Saturdays for events
• JOBID:QW7W647W

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to [e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: [phone]

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

People Profilers Pte Ltd (PP) is in partnership with Employment and Employability Institute Pte Ltd (e2i) to extend the support of hiring beyond e2is resources to broaden the reach of jobseekers.

e2i is the empowering network for workers and employers seeking employment and employability solutions, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PPs PDPA and e2is PDPA e2i.com.sg/pdpa