Event Relations Officer

Paris Baguette Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a Full-time Event Relations Officer to manage registration processes at events. The role involves interaction with clients, handling data efficiently, and ensuring accurate record-keeping. We are looking for someone with a diploma or degree in a relevant field, who excels in communication and customer service. If you are adaptable and detail-oriented, we encourage you to apply.

Qualifications

• Minimum 1 year of relevant work experience required.
• Strong attention to detail and data handling skills.
• Excellent written and verbal communication skills.

Responsibilities

• Manage registration processes, including forms and data entry.
• Interact with clients/customers and provide information.
• Provide on-site registration support during events.

Skills

Attention to detail

Communication

Customer Service

Education

Diploma or Degree in Business Administration, Hospitality, Event Management, or related field

Tools

Registration software

Job description

RHAPSODY CONCEPT PTE. LTD. is hiring a Full-time Event Relations Officer in Kallang, Singapore. Apply now to be part of our team.

Job Summary:

• Availability to work on the following days and shifts:
• Monday to Friday: Morning, Afternoon, Evening
• Minimum 1 year of relevant work experience required
• Expected salary: $2,800 - $3,200 per month

Responsibilities:

• Manage registration processes, including forms, data entry, and database management.
• Interact with clients/customers to provide information, answer inquiries, and assist with registration matters.
• Maintain accurate registration records in compliance with organizational policies.
• Coordinate registration logistics with internal teams to ensure seamless event execution.
• Handle payment processing, registration fees, refunds, and financial records.
• Prepare and send registration communications such as confirmations and reminders.
• Troubleshoot registration issues and resolve customer concerns.
• Provide on-site registration support during events, including attendee check-in.
• Analyze registration data to identify improvements and implement strategies.
• Stay updated on industry trends, regulations, and best practices.

Qualifications and Skills:

• Diploma or Degree in Business Administration, Hospitality, Event Management, or related field, or equivalent experience.
• Experience in registration management or customer service, preferably in similar industries.
• Strong attention to detail and data handling skills.
• Excellent written and verbal communication skills.
• Proficiency with registration software and databases.
• Organizational and time management skills to meet deadlines.
• Problem-solving and proactive issue resolution skills.
• Ability to work well in a team and in a fast-paced environment.
• Exceptional customer service skills.
• Flexible and adaptable to changing environments.

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