Entry-Level Customer Ops & Commercial Specialist

Applied Materials, Inc.

Singapore

On-site

SGD 42,000 - 54,000

Full time

14 days+

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Job summary

Applied Materials, Inc. in Singapore is seeking a recent graduate to join our global materials science team as a full-time entry-level specialist. You will support orders, billing, and customer inquiries, while learning how our solutions enable AI and next-generation semiconductors.

This role offers a collaborative environment, structured onboarding, and opportunities to grow with a world-leading company. We foster a culture of learning, professional development, and teamwork, with exposure to

Responsibilities

Support quotes, orders, RMAs, and warranty claims; follow up on open transactions.
Coordinate with internal teams to resolve delivery holds; execute TKM kit requests.
Assist with billing and invoice reconciliation across TPM/FPM/TKM/Spares/Services.
Help resolve invoice disputes and support AR follow-ups and delivery coordination.
Provide proactive updates on high-value orders; expedite parts with internal teams.
Monitor past-due and obsolete/problem parts; build system and process knowledge.
Participate in system testing (RIT/UAT) and assist in resolving basic system issues (e.g., B2B, ASN).
Ensure assigned tasks follow established compliance procedures, standard POA and contribute to team-level KPIs and company goals.
Support customer satisfaction by responding professionally to inquiries and resolving basic issues with empathy.
Assist with MDG customer master setup and entitlement compliance under supervision.