(Entry Level) Admin Officer/Customer Service Officer

STAFFKING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore is seeking a candidate for a customer service role. Responsibilities include data entry, scheduling appointments, and resolving customer queries. The company offers a supportive environment with training for entry-level applicants. Benefits include AWS and performance bonuses.

Benefits

5 Days work

Excellence working environment

AWS + Performance Bonus

Qualifications

• Ability to handle multiple tasks and prioritize work effectively.
• Entry Level is welcome; training is provided.

Responsibilities

• Perform accurate and timely data entry tasks.
• Handle incoming phone calls and text enquiries, providing excellent customer service.
• Manage and resolve customer complaints professionally.

Skills

Customer service

Problem-solving

Attention to detail

Job description

Job Summary

• 5 Days work, Office Hours

• Excellence working environment

• AWS + Performance Bonus

Responsibilities:

• Perform accurate and timely data entry tasks.

• Schedule appointments and deliveries according to assigned time slots.

• Handle incoming phone calls and text enquiries, providing excellent customer service at all times.

• Address customer questions related to dispenser issues, delivery schedules, and general service queries.

• Manage and resolve customer complaints in a professional and efficient manner.

• Print and file invoices in an organized and timely manner.

• Monitor inventory levels of office supplies and coordinate the distribution of stationery.

• Provide customers with product details, pricing, and delivery information; redirect enquiries to relevant departments when necessary.

• Assist with any other ad hoc tasks as assigned by management.

Requirement :

• Candidates with Admin / Customer Service / Receptionist or ANY other related experiences are welcome to apply.

• Ability to handle multiple tasks and prioritize work effectively.

• Good problem-solving skills and attention to detail.

• Entry Level is welcome to apply. Training is provided.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)