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A leading global financial services company in Singapore is seeking a Solutions Engineer to provide technical support and integration of Enterprise Data products. The ideal candidate will have a background in client-facing technical roles, proficiency in programming languages such as Python and Java, and strong communication skills in English and Mandarin. This role offers an opportunity to engage with clients on diverse technical projects and collaborate with various teams to enhance data solutions.
Enterprise Data Service Delivery - Solutions Engineer - Singapore
Location
Singapore
Business Area
Sales and Client Service
Ref #
10045375
Description & Requirements
We’re Bloomberg Enterprise Data – fast-paced, innovative, and expanding. We have worked hard and smart to become the business we are today. We partner closely with our clients, taking time to understand their unique businesses and individual data and technology needs. We provide a vast number of datasets that cover all asset classes, via multiple delivery technologies and flexible scheduling options. This means our clients get exactly the data they need, when they need it, in the format they prefer. Without us, they simply can’t operate.
What's the role?
We’re looking for a passionate, motivated, highly technical, client-facing individual to join our team. As a Solutions Engineer, you’ll be providing programming, architecture, and best practice consultation directly to our internal and external clients for the integration of our Enterprise Data products and services.
You’ll be eager to develop your understanding of Bloomberg Enterprise Data Products and our customer base to technically lead client engagements and provide a third tier of technical expertise for complex issues. You’ll drive partnerships with other teams to understand client requirements, communicate product improvements, and assist with all client development needs. You’ll adopt and embrace our cultural and innovative best practices and solutions to quickly and accurately identify and address highly technical problems. You’ll be solution-focused, able to quickly and accurately perform detailed and meaningful diagnostic work and troubleshooting, developing additional tools where you see a need internally or for our clients. You’re a programming and technical professional who is personable, intelligent, commercially aware, analytical, and solution-driven. You are not afraid of getting your hands dirty and making independent decisions when the situation demands.
We’ll trust you to:
Work closely with technical and market data contacts at client firms to understand their requirements and help them build out solutions using Bloomberg’s Enterprise Data Technology such as BLAPI and the DL API
Collaborate with global peers, Sales, Technical Account Managers, and Service Delivery teams to drive critical client onboarding initiatives, technology partnerships, and highly technical projects
Consistently apply a strategic and proactive mindset, seeking out new ideas and compelling ways to integrate our diverse product offerings to create significant value for clients, and implement these ideas to drive stronger product performance
Provide technical development guidance, leadership, and structure to Enterprise Data clients
Cultivate deep technical partnerships with key members of the client development community
Build strong stakeholder relationships with clients, engineering, and product development teams to resolve issues or build out enhancements
Actively identify potential areas of improvement or gaps in internal tools and monitoring systems to propose and deliver solutions
Administer training to clients for coding to our API during the pre-sale, implementation, and adoption phases of an engagement
Support the developer community around Bloomberg's data delivery mechanisms
Provide timely and informative feedback to the Enterprise Data Product teams
Take ownership of complex questions and issues reported by clients as a second tier of technical support via phone calls, ticket systems, email, and in person
You’ll need to have:
Client-facing experience in a technical solutions focused role (including but not limited to support, implementation, solution engineering) within the past 5 years
Professional level experience with two of the following software development languages: Python, Java, .NET, C++ and C#
Bachelor's degree in Computer Science, Information Systems/Technology, a quantitative discipline, or equivalent experience
Strong organizational skills, attention to detail, and the ability to handle multiple concurrent technical engagements
A proactive and inquisitive nature, with an interest in exploring new ideas and product integrations
Be comfortable addressing small to medium-sized audiences during events or training sessions
Ability to engage a range of client types from developers to CTOs
Experience programming in Linux and/or Windows
Excellent analysis and problem-solving skills
Experience writing readable example code
Demonstrated continuous career growth within an organization
Strong presentation and communication skills in English
Fluency in Mandarin, as this role will have regional coverage, including mainland and Greater China-based customers
We’d love to see:
Exposure to and understanding of financial data, especially real-time market data
Knowledge of market data distribution platforms and feed handlers
Experience developing on public cloud platforms: AWS, GCP, and Azure.
Knowledge and experience of big data, data science, and cloud technologies (Pandas, Jupyter, Terraform, Spark, Kubernetes).
Knowledge and experience with Hypermedia APIs
Experience with database/datalake technologies such as SQL, NoSQL.
Exposure to architectural design to facilitate client adoption of Bloomberg's Enterprise Data products and services
If this sounds like you:
Apply if you think we're a good match! We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net