Enterprise Account Manager

MAXTALENT; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading technology company in Singapore seeks an Enterprise Account Manager to drive business growth from existing accounts. Responsibilities include managing client relationships, exceeding sales targets, and collaborating with internal teams to deliver tailored solutions. Ideal candidates will have over 10 years of experience in account management within the IT sector, with proven skills in client engagement and business development.

Qualifications

• 10+ years in enterprise account management, preferably in IT training or education services.
• Bachelor's degree; MBA is a plus.
• Strong understanding of IT and emerging technologies.

Responsibilities

• Lead business objectives and execute plans for designated territories/accounts.
• Exceed quarterly and annual sales targets, managing the full sales cycle.
• Collaborate with product and marketing teams for tailored solutions.

Skills

Client relationship building

Sales target achievement

Excellent communication

Presentation skills

Negotiation skills

Proficiency in CRM

Proficiency in MS Office

Education

Bachelor's degree

MBA

Job description

Job Title: Enterprise Account Manager

Location: Mumbai/Pune

Company: Our Client, a fully owned subsidiary of NIIT Ltd

Department: Sales and Business Development

Reports To: VP/AVP sales

About Our Client

As a technology force-multiplier, our client, a wholly owned subsidiary of NIIT, offers crucial skill development to support digital transformation for businesses. They focus on diverse areas of competency development to leverage technology and improve business outcomes as a knowledge partner.

Position Summary

The Enterprise Account Manager will develop business from an existing account base, maintain client relationships across hierarchies, maximize share of customer spend, and offer outcome-oriented solutions to client challenges. The role involves strategic planning, business development, account management, and meeting revenue, pipeline, and gross margin targets. Collaboration with internal teams to deliver high-quality services and exceed client expectations is essential.

Key Responsibilities

• Account Management and Business Development: Lead business objectives and execute business plans for designated territories/accounts. Build and manage relationships across hierarchies and business units to sell RPS offerings. Identify customer challenges and address them using RPS solutions. Drive events and programs for business creation and opportunities.
• Sales and Revenue Generation: Exceed quarterly and annual targets, develop account plans for growth, lead the full sales cycle from prospecting to closing, including proposals, negotiations, and contracts.
• Collaboration and Communication: Work with product, marketing, and delivery teams to tailor solutions, develop and pitch custom learning solutions, and deliver presentations and proposals.
• Market Analysis and Strategic Planning: Stay informed on industry trends, customer challenges, and competitors. Provide insights to inform product and service enhancements and contribute to strategic development.
• Reporting and Documentation: Maintain accurate records in CRM, prepare reports and forecasts, and ensure compliance with company policies and standards.

Qualifications

• Experience: 10+ years in enterprise account management, preferably in IT training or education services, with experience in OEMs, system integrators, GCCs, BFSI, or technology consulting.
• Education: Bachelor's degree; MBA is a plus.
• Skills: Strong understanding of IT, emerging technologies (Cloud, AI, DevOps, Cybersecurity), client relationship building, sales targets achievement, excellent communication, presentation, negotiation skills, proficiency in CRM and MS Office.
• Personal Attributes: Field-focused, proactive, self-motivated, target-driven, resilient, customer-centric, problem-solver, independent and team player.

Additional Attributes & Experience

• Experience in selling IT hardware, software, professional services, ITES, consulting, business solutions, industrial solutions, telecom.
• Delivered annual business of INR 100-120Mn (hardware/high-volume: INR 180-250Mn), with 20% YoY growth.
• Experience in managing revenue and gross margin objectives, conducting regular reviews, customer engagement events, demand generation, and value selling.

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